Chapter 16: Control
The Control Process
- Regulatory process of establishing standards to achieve organizational goals, comparing actual
performance against the standards, and taking corrective action when necessary
- Basis of compar
1. What smart goals are
a. Specific, measurable, attainable, realistic, timely
2. Tactical plans
a. How a company will use resources objects and people to
accomplish specific goals. Middle managers
3. Group think
a. Is bad because group members fee
Chapter 10 Case Study
Recently we have been promoted to the Vice President of the new single-engine
division of Cessna Aircrafts. With this new promotion many new obstacles have
presented themselves. Many of
Chapter 10 Quiz
Using work teams frequently leads to increased job satisfaction.
Work teams are always the preferred choice on the job; there ar
teamwork will not get the job done faster and better.
1. A manager assumes the figurehead role when he represents the
company at fundraising event.
2. As a supervisor at an automobile service center, Jacob is bossy,
arrogant, and insensitive to the needs of his subordinates. He is unable
to delegate tasks ef
Exam 2 Chapters 4-6
Up until 1991, companies were not be held responsible for unethical behaviors if
managers said they were unaware of such activities. How did this change in 1991?
U.S. Sentencing Commission Guidelines for Org
Chapter 9 Quiz Questions
The students of a university criticize the institution because all the decisions regarding events
and fests are made by the dean and the students have to turn to him to make even small
decisions. Here, the students criticize the u
Chapter 11 Quiz Questions
Two of the most important results of a job analysis are _.
- job descriptions and job specifications
_ help companies meet the legal requirement that their human resource decisions be job
- Job specifications, job analys
Chapter 15 Quiz Questions
In the perception process, _ is the process of attaching meaning to new knowledge.
Andrea works for a finance company. She receives a complex message that she is unable to
decode correctly. This situation is an e
Chapter 10 Quiz Questions
Which of the following types of teams has the authority to change their composition as well as
all of their tasks and work methods?
- Self-designing teams
Raul, the CEO of Color Paints Inc. noticed that their plant loses consider
Chapter 14 Quiz Questions
_ is the process of influencing others to achieve group or organizational goals.
The leadership trait of integrity refers to the extent to which leaders do what they said they
Christopher is a manage
Chapter 13 Quiz Questions
The four kinds of reinforcement contingencies are positive reinforcement, negative
reinforcement, punishment, and extinction.
A(n) _ is a target, objective, or result that someone tries to accomplish.
The Republic O
Chapter 12 Quiz Questions
Affirmative action and diversity are not only different in their definitions but also in their
purpose, how they are practiced, and the reactions they produce.
Which of the following is NOT an example of a diversity princi
Chapter 13 Group Assignment
Group 8: Jason Howell
READY FOR FOOTBALL?
The CEO of your advertising firm recently put together your team, made up of managers,
employees, and even interns, to solve a thorny issuesports. Alm
The Big Five Personality Test
1.Take this psychology test to find out about your personality. This test measures what many
psychologists consider to be the five fundamental dimensions of personality.
2. Copy and paste y
February 21, 2017
BUSI 1200 Sections 005, 006, 007 & 008
Please read the entire question completely and all possible answers before marking the one best answer on your
bubble sheet. Please do not write or mark on this test paper; use scr
Managing Information Systems
Characteristics of useful information
Costs of useful information
Acquisition (obtaining data that you don't have)
Processing (turning raw data into usable information)
Chapter 3: Organizational Environments and Cultures
What is the external business environment? Forces outside the company that have the potential to influence
or affect it
What is environmental change? Rate at which a companys general and specific environ
Chapter 6: Organizational Strategy
What is competitive advantage? Providing greater value for customers than competitors can How is a
competitive advantage different than a sustainable competitive advantage? Sustainable competitive
advantage when other co