Chapter 10 Case Study
Recently we have been promoted to the Vice President of the new single-engine
division of Cessna Aircrafts. With this new promotion many new obstacles have
presented themselves. Many of
Chapter 10 Quiz
Using work teams frequently leads to increased job satisfaction.
Work teams are always the preferred choice on the job; there ar
teamwork will not get the job done faster and better.
Exam 2 Chapters 4-6
Up until 1991, companies were not be held responsible for unethical behaviors if
managers said they were unaware of such activities. How did this change in 1991?
U.S. Sentencing Commission Guidelines for Org
Chapter 9 Quiz Questions
The students of a university criticize the institution because all the decisions regarding events
and fests are made by the dean and the students have to turn to him to make even small
decisions. Here, the students criticize the u
Chapter 15 Quiz Questions
In the perception process, _ is the process of attaching meaning to new knowledge.
Andrea works for a finance company. She receives a complex message that she is unable to
decode correctly. This situation is an e
Chapter 12 Quiz Questions
Affirmative action and diversity are not only different in their definitions but also in their
purpose, how they are practiced, and the reactions they produce.
Which of the following is NOT an example of a diversity princi
Chapter 10 Quiz Questions
Which of the following types of teams has the authority to change their composition as well as
all of their tasks and work methods?
- Self-designing teams
Raul, the CEO of Color Paints Inc. noticed that their plant loses consider
Study Guide (Chapters 16-18)
What are standards and how are they determined? Basis of comparison for measuring
extent to which performance is satisfactory or unsatisfactory. Listen to customers
comments, complaints, and suggestions; Be
Chapter 15: Managing Communication
What is communication?
What is perception? What are the components of the basic perception process? How do perceptual filters
How does perception create problems for organizations? What are the two mos
Chapter 11: Managing Human Resource Systems
1. What is human resource management?
a. The process of finding, developing, and keeping the right people to form a qualified work force
and is one of the most difficult and important of all management tasks
Chapter 10: Managing Teams
1. What is a work team?
a. A small number of people with complementary skills who hold themselves mutually
accountable for pursuing a common purpose, achieving performance goals, and improving
interdependent work processes
Chapter 8: Global Management
What is global management?
What is a multinational corporation?
-A company that does business in 2 or more countries
-From shipping goods to that location or having a place there
What is direct foreign investment?
What is a tr
Chapter 6: Organizational Strategy
What is a sustainable competitive advantage?
A competitive advantage is:
- Providing greater value for customers than competitors can
- The assets, capabilities, processes, employee time, information, and
Chapter 5: Planning and Decision Making
What is Planning? Planning is choosing a goal and developing a method or
strategy for achieving that goal.
Benefits of Planning
Employees put forth greater effort when following a plan
Leads to persistence
Exam 1 (Chps 1-3) Study Guide
1. Management is getting work done through others. Managers have to be concerned with
efficiency and effectiveness in the work processes. Understand the difference between
efficiency and effectiveness. E
Exam 3 Chapters 7-9
1. Define organizational innovation.
2. Explain the S-curve pattern of innovation. Technological innovation; Point
A(discontinuous change)- much to learn so progress is slow, B (dominant design)rese
Caterpillar, Peoria, Illinois
Caterpillar dominates the construction and earth-moving equipment industry, with $50 billion per year in revenues.
Komatsu, its next closest competitor, does $25 billion. However, Caterpillar has not been able to m
CASE ASSIGNMENT SCHEDULE FALL 2015
GROUP & CASE ASSIGNMENT
Submit via Bb by
11 pm October 14
Group 10 Analysis & Infographic
Case for Chapter 6 - Walt Disney Company
Group 1 Case Presentation for Chapter 6 - Walt Disney Company
Study Guide (Chapters 13-15)
What is motivation?
The set of forces that initiates, directs, and makes people persist in their efforts to
accomplish a goal
2. Describe the first step to answering the question What leads to ef
MGMT 3302 Exam 1 Study Guide Chapters 1 4
There are synopsis cards at the end of the textbook for each chapter. Those will make excellent study resources.
There is also a practice quiz for each chapter on Aplia. The textbook in Aplia has flash cards as we
Walt Disney Company, Burbank, California
Over two decades, your predecessor and boss, CEO Michael Eisner, accomplished much, starting the Disney Channel, the
Disney Stores, and Disneyland Paris, and acquiring ABC television, Starwave Web service
Chapter 7: Innovation and Change
Managing Sources of Innovation
How do companies promote
innovation and creating thinking?
Creative work environments help
Chapter 14: Leadership
What is leadership?
How are managers different from leaders?
According to University of Southern California business professor Warren Bennis, the primary
difference between leaders and managers is that leaders are concerned with doi
Chapter 11 Quiz Questions
Two of the most important results of a job analysis are _.
- job descriptions and job specifications
_ help companies meet the legal requirement that their human resource decisions be job
- Job specifications, job analys
Chapter 11: Managing Human Resource Systems
Human resource management (HRM):
Federal Employment Laws
Equal Employment Opportunity Commission (EEOC):
bona fide occupational qualification (BFOQ):
Adverse Impact and Employment Discrimination
Chapter 17: Managing Information
Strategic Importance of Information
Who is Gordon Moore?
o One of the founders of the Intel Corporation, which makes 75 percent of the integrated processors
used in personal computers
What is Moore's Law?
o Prediction that
4 functions of management
- Top, middle, first-line, (team leader)
different kinds of managers
mintzberg managerial roles
History of management
- Frederick taylor
- Frank and Lillian gilbreth
Exam 1 (Chapters 1-3) Study Guide
1. Management is getting work done through others. Managers have to be concerned with efficiency and
effectiveness in the work processes. Understand the difference between efficiency and effectiveness.