Paula worked at a steel refining plant. Darren, a client visiting the plant, failed to look
where he was going one day, and carelessly knocked over a container of machine parts.
Some of these parts were round and rolled onto different areas of the plant's
Steel Works Inc.s inventory is too high.
Customer service is low quality, and as a result customers are going to
Sales have dropped 30%
Expenses have increased 25%
Gary Lemming is responsible for a solution to i
Calgary Food Bank
Omar El Naggar
February 11, 2016
LSCM 3305 001
Topic Introduction (Topic #3)
The topic that we decided to pursue was topic three. Consider and research the
development of unitization strategi
Workplace Motivation - Carrot or Stick approach doesnt work
I am in this job because I have no
other option. If this is what an
employee of your company feels, read
on to know how this statement can be
changed to something more positive I love wha
There are two states of morale:
High morale - High morale implies determination at work- an essential in
achievement of management objectives. High morale results in:
A keen teamwork on part of the employees.
Organizational Commitment and a sense of belon
Theory X and Theory Y
In 1960, Douglas McGregor formulated Theory X and Theory Y
suggesting two aspects of human behaviour at work, or in other
words, two different views of individuals (employees):
One of which is negative, called as Theory X and the oth
The needs have been classified into the following in order:
1. Physiological needs- These are the basic needs of an individual which includes
food, clothing, shelter, air, water, etc. These needs relate to the survival and
maintenance of human life.
The managers use the following methods for controlling the behaviour of the
Positive Reinforcement- This implies giving a positive response when
an individual shows positive and required behaviour. For example Immediately praising an employee f
The main importance of the Principles of Management.
1. Improves Understanding.
2. Direction for Training of Managers.
3. Role of Management.
4. Guide to Research in Management.
1. Improves Understanding - From the knowledge of principles managers get
The individuals who are motivated by power have a strong urge to be
influential and controlling.
They want that their views and ideas should dominate and thus, they
want to lead.
Such individuals are motivated by the need for reputation an
The important features of goal-setting theory are as follows:
The willingness to work towards attainment of goal is main source of job
motivation. Clear, particular and difficult goals are greater motivating
factors than easy, general and vague goals.
Taylor and Fayol
Taylor disregards human
Fayol pays due regards on human
elements and there is more
element. E.g. Principle of initiative,
stress on improving men,
Espirit De Corps and Equity
materials and methods
Suggestion schemea) The
organization should look forward to taking
suggestions and inviting suggestion schemes from the
b) This inculcates a spirit of participation in the employees.
c) This can be done by publishing various articles written
Study of Fayol and Taylor
Both the persons have contributed to development of science of management.
The contribution of these two pioneers in the field of science of management has
been reviewed as The work of Taylor & Fayol was, of course, especially
a. It implies the physical attitude of products should be such that it meets the
requirements & needs of customers.
b. Taylor advocated that tools & equipments as well as working conditions
should be standardized to achieve standard output
Some other tips for effective team motivation
Effective and true leaders can develop environment for the team to
motivate itself. They provide spur for self- actualization behaviours of
Devote quality/productive time to your team. Have an op
So then what needs to be done for effective motivation at workplace?
Link Rewards directly to Performance- An organization should adopt
a fair reward structure which provides incentive to the most deserving
employee. Have an incentive structure in place d
Smiling can have a tremendous effect on boosting the morale of the
A smiling superior creates an optimistic and motivating work
Smiling is an essential component of the body language of
confidence, acceptance and boldness.
Similarity - Both emphasized mutual co-operation between employment and employees.
Spheres of Human Activity
Fayols theory is more widely applicable than that of Taylor, although Taylors
philosophy has undergone a big change Under influence of modern deve
Set an example for your staff / subordinates
Be a role model for your staff.
The staff would learn from what you do and not from what you say /
claim. The way you interact with your clients / customers and how do
you react later after the interaction is o
Self Motivation at Work
a) Self-motivation is a power that drives us to keep moving ahead.
b) It encourages continuous learning and success, whatever be the
c) Self-motivation is a primary means of realizing our goals and
d) It is b
Reinforcement Theory of Motivation
Reinforcement theory of motivation was proposed by BF Skinner
and his associates.
It states that individuals behaviour is a function of its consequences.
It is based on law of effect, i.e, individuals behaviour with
Referents: The four comparisons an employee can make have been termed
as referents according to Goodman. The referent chosen is a significant
variable in equity theory. These referents are as follows:
Self-inside: An employees experience in a different po
Provide feedback to the staff constantly
The staff members are keen to know how they are performing.
Try giving a regular and constructive feedback to your staff.
This will be more acceptable by the staff.
Do not base the feedback on assumptions, but on f
Positive incentives are those incentives which provide a positive assurance
for fulfilling the needs and wants. Positive incentives generally have an
optimistic attitude behind and they are generally given to satisfy the
Participate in new employees induction programme
Induction proceeds with recruitment advertising.
At this point of time, the potential entrants start creating their own
impressions and desires about the job and the organization.
The manner in which the se
Other reason for motivation
Motivation of employees becomes challenging especially when the
organizations have considerably changed the job role of the
employees, or have lessened the hierarchy levels of hierarchy, or have
chucked out a significant number
Other difference between Maslow Need Hierarchy Theory and Alderfers
ERG Theory states that at a given point of time, more than one need
may be operational.
While Maslows need hierarchy theory is rigid as it assumes that the
needs follow a speci
Motivational factors include:
Recognition- The employees should be praised and recognized
for their accomplishments by the managers.
Sense of achievement- The employees must have a sense of
achievement. This depends on the job. There must be a fruit of
Motivation seems to be a simple function of management in books, but in
practice it is more challenging. The reasons for motivation being
challenging job are as follows:
One of the main reasons of motivation being a challenging job is due
to the changing