Solved Problem 1
1. Develop formulas for the ES/EF columns (Hint: use MAX function)
2. Develop formulas for the LS/LF columns (Hint: use MIN function)
3. Answer parts b, c, & d.
Describe the top 3-5 differences between TQM and Six Sigma
The Primary Elements of TQM
Total quality management can be summarized as a management system for a customer-focused organization that
involves all employees in continual improvement. It uses stra