Chapter 10: Ability
What is ability?
What are the different types of ability?
The relatively stable capabilities people
possess to perform a range of different
but related activities.
Chapter 2: Job
The value of the set of employee behaviors
that contribute, either positively or
negatively, to organizational goal
Chapter 5: Stress
What is stress?
Stressors vs. strains
Types of stressors
Hindrances vs. Challenges
Coping with stress
Psychological response to demands that have stakes,
and tax or exceed a persons capacities or resources.
Chapter 4: Job Satisfaction
What is job satisfaction?
What affects job satisfaction?
Why does job satisfaction matter?
Whats the difference between emotions and moods?
Why do emotions and moods matter in the workplace?
What is organizational commitment?
Types of commitment
Types of employees
The strength of involvement in and identification with