June 25, 2012
Two different CRM products and EPR system
The two different CRM products I found are MS Dynamics and Oracle CRM. The
Microsoft Dynamics CRM suite is a comprehensive, mature, multi-industry proven CRM
solutions and the Microsoft Dynami
Proctor and Gamble
Procter & Gamble (P&G) is one of the most
successful consumer packaged goods company
in the world ($40 billion in sales revenue) that
runs most of its core business processes on SAP
It implemented a centralized
Since its introduction of cloud business systems in 2006, the company
has incurred product recalls, product terminations and numerous
product delays. Customer services becomes a huge value here because
they will help handle customers issues an
Largest manufacturer of consumer products
in the world
140,000 employees in more than 80
Blogging within the company-employees and
Using Microsoft products for communication
Web 2.0 used for
1. Define and compare supply chain planning system and supply chain execution system.
Supply chain planning systems enable the firm to model its existing supply chain, generate
demand forecasts for the product, and develop optimal sourcing and manufacturi
1. What we need to watch out while browsing on social sites such as Facebook?
While social media sites such as Facebook are great for connecting with friends, they are also
are a really common place for users to lose their identity or be attacked by malic
1. Describe Packet Switching. Why it is more efficient than dedicated circuit-switching?
Packet switching is one of the three key digital network technologies that links disparate
networks and computers. Packet switching is a method of slicing digital mes
Q1. We use many free Internet services (browsers, emails, search engines, news, blogs, etc.)
that are supported by commercial advertisements. The users were exposed to more and more
"targeted" ads recently. By "targeted" ads, we mean the ads are geared to
Q1. The growth of Internet and computer technologies have created new opportunities to
better serve the corporations and consumers. Describe 3 new technologies that have
changed the ways people communicate or the ways companies conduct their business.
Q1. What impress you the most in Chapter 1?
What impresses me the most and something that I didnt realize before reading this chapter is
that information systems is a multidisciplinary field. When thinking of information systems
before, I only thought of
Q1. A typical firm requires different information systems to support different levels of
business operations, management, and planning needs. Describe the characteristics and roles
of TPS, MIS, DSS, and ESS in an organization.
A business firm has various
1. What is IT infrastructure and what are the stages and drivers of IT infrastructure evolution?
IT infrastructure is defined as the shared technology resources that provide the platform for the
firms specific information system applications such as inves
1. What is a Relational Database? Explain what are relational tables? Primary key? Foreign
key? Normalization? SQL query language?
A relational database represents data in the form of two-dimensional tables called relations.
These relational tables contai
Hilton Strengths- e-commerce
Hilton hotels have a wide variety of advertisements on their web page which
customers can easily attracted to. They have very low rates to places like Hawaii
and New York- advertising revenue model
Gives members double points