CHAPTER ONE OUTLINE
I. The Imperative for Intercultural Competence
A. The demographic imperative for intercultural competence
1. The U.S. is experiencing an extensive wave of cultural mixing.
a. The European American population is fast becoming the minori
CHAPTER 6 OUTLINE
I. Cultural Identity
A. As part of the socialization process, children learn to view themselves as members
of particular groups.
1. People have the tendency to categorize themselves and others into ingroups
2. Ingroups are
Chapter 4 Outline
I. Defining Cultural Patterns
A. Cultural patterns are defined as shared beliefs, values, norms, and social
practices that are stable over time and that lead to roughly similar behaviors
across similar situations.
1. They affect percepti
I. The United States as an Intercultural Community
A. Metaphors of U.S. cultural diversity
1. The melting pot metaphor implies that the U.S. is like a huge crucible, a
container that can withstand extremely high temperatures and can
therefore be used to m
CHAPTER 2 OUTLINE
A. Culture is a learned set of shared interpretations about beliefs, values, norms, and
social practices, which affect the behaviors of a relatively large group of people.
1. Culture is learned through everyday interactions wi
Chapter 7 Outline
I. The Power of Language in Intercultural Communication
A. Language is learned unconsciously, without awareness, and is too often taken for
B. It is usually when people speak their language to those who do not understand it
June 3, 2015
I grew up in a white, Catholic, two-parent household. I have an older brother and a younger
sister, I dont think it gets much more 1950s America than my family; although I never actually had a
CHAPTER 12 OUTLINE
I. Intercultural Contact
A. Many people believe that creating the opportunity for personal contact fosters
positive attitudes toward members of other groups.
1. Unfortunately there is much evidence to show that this belief is untrue.
Chapter 9 Outline
I. Preferences in the Organization of Messages
A. Cultures have distinct preferences for organizing ideas and presenting them in
writing and public speeches.
1. Cultures provide preferred ways for people to organize and convey thoughts
Chapter 8 Outline
I. Characteristics of Nonverbal Codes
A. Whereas verbal codes are language-based, nonverbal codes are not.
1. Nonverbal codes encompass the ways that people communicate
without words, and they include all forms of communication other tha