Countervailing power plays the subordinate role in the power relationship where
a more powerful figure may have the most power and authority, but cannot full
function properly without the skills possessed by subordinate
1. Task conflict is where the focus of the discussion in on the issue while showing respect
for other viewpoints of the topic. Relationship conflict is pretty much the opposite in that
the focus in on the individual rather
1.I would nurture self-concepts to strengthen performance by first clearing
identifying the role or job that this employee will need to perform. I would give
specific trainings as we progress through the process. Set them u
The decision-making problems that might prevent the consultant from
choosing the best site location first include rational choices and problem
identification. Although making the most rational choice is easier said than
1. It is important for top executives to value and support shared leadership so
that employees look to lead themselves and each other when formal
leadership isnt around. The organizational citizenship behaviors that come
The informal groups that exist in my classroom are the groupings of individuals that
know each other out of the classroom, culture, and loners. There are groups that
identify themselves by their culture or countries as w
As a consultant to my four regional distribution and warehouse facilities I would
recommend a gainsharing plan. I would choose this plan based on my knowledge of
distribution and warehouse facilities and motivational fac
Maslows needs hierarchy theory is different from the four-drive theory in
that first Maslows needs are arranged in a pyramid where as needs are fulfilled the
motivation to fulfill the next need is increased. The four-driv
National Scan, Inc., sells radio frequency inventory tags. Monthly sales for a sevenmonth period were as follows:
1. Operations management incorporates which of the following groups?
All functional groups are included
Suppliers, employees, distributors, and retailers
Competitors, suppliers, employees, distributors, and retailers
Suppliers and employees
Justin Bassett, a statistician in New York City, was interviewing for a job when the interviewer
used the computer to search his Facebook page. The interviewer could not access Justn's private
profile, so she asked for his login information. Thi
Chpt 1 Org Behavior Discussion Board
Be sure to create a beginning thread (150 words), and then reply twice (75 words each) to other
replies or threads.
What is OB and how does it relate to your career both as a student and in your job. As a manager,
Chpt 2 Quiz
1. Schwartzs model suggests that:
Values are unstable
Values are important but have no direct effect on motivation
Values are may conflict with each other
We are always aware of our values and how they influence us
Values are formed when
The concept of "duty ethics" states that
the rightness of an action is determined by evaluating the pros and cons of its
the rightness of an action is determined by existing laws and contemporary social
standards that define wha
Discussion Board Chapter 3
How do you generate alternative solutions and develop trust during the process of negotiation?
In Chapter 3, techniques to generate alternative solutions fall into two categories. The categories and
techniques are listed below.
Chapter 1 & 2 Negotiation and Labor
1. To most people the words "bargaining" and "negotiation" are
2. Which is not a characteristic of a negotiation or bargaining situation?
1. What are the most critical precursors for achieving negotiation objectives?
effective strategizing and
goal setting and target
defining frames and setting
2. The less concrete and measurable go
1. Which of the following is not a characteristic of a successful integrative negotiator?
seeking mutual exclusivity -Not right
2. In brainstorming
individuals work in a lar
Motivation- the forces within a person that affects his or her direction, intensity, and
persistence, of voluntary behavior
Ability- the natural aptitude and learned capabilities required to successfully
complete a task
Role perception- the degree to whic
Rational choice paradigm- people should use logic and all available information to
choose alternative with highest value.
Subjective expected utility- probability of satisfaction resulting from choice
Bounded rationality- view that people are bounded to t
Donna Dubinsky and Apple Computer Inc. Report
In the case Donna Dubinsky and Apple Computer, Inc, there are several problems with
the chain of command and communication that occur during the time of upcoming change.
Lauryn Old: Chapter 6 Ton Discussion Questions
Standardize and Empower
Quicktrips management has a strong attitude toward why operations should be
standardized. Describe their attitude toward standardizing.
A: Quicktrip says that you cant just tell som
a. The explanatory variables for ABC company are length of service, age, and gender.
b. The response variable for ABC Company is the salaries of employees.
c. There is a moderate correlation between monthly salary and length
Great Operations Need Great People
1. How would you describe operational excellence as discussed in Chapter 2?
A: Operational excellence requires capable, motivated employees and an effective
operations design. Operational excellence
The Good Jobs Strategy - Discussion Questions
1. Define and discuss arrival variability.
A: Arrival variability is the time that customers arrive at the business. If the business is overstaffed
during peak hours, employees will be standing idle, and money
Ch 1 Questions Ton Book_Dr J
1. How would you describe/define the economy of scale of the retailers mentioned in
A: The retailers in chapter one have a large economy of scale. With large economies of scale,
retailers are able to prov
1. What are the advantages of working for a company that uses the goods jobs strategy?
A: When a business implements the good jobs strategy, employees benefit in numerous ways.
One of these advantages is the work schedule. A retail worker is of
Chapter 3 Questions from The Good Jobs Strategy
1. According to Ton, is going cheap on labor a good principle? Why or why not?
A: According to Ton, going cheap on labor is not a good principle. Employees that werent
sufficiently trained, likely
1. According to Ton, is a company better served if they are understaffed or overstaffed? Why?
A: A company is better served if they are overstaffed rather than understaffed. If a company is
understaffed, we are facing numerous operational problems that ca