1) - b.) "To be smarter, focus on what you already do well," says Karlin Sloan, executive coach and author of Smarter, Faster, Better: Strategies for Effective, Enduring, and Fulfilled Leadership, on which this quiz is based. "Most people think
Chapter 14 Conflict and Negotiation
A Definition of Conflict
If no one is aware of conflict, it is generally agreed that:
a. employee-employer relations will be good.
b. conflict is subversive.
c. no conflict exists.
d. conflict is inev
Registered Nursing Skills Must Include Effective Communication
Not too many people get the opportunity to receive first-hand experience in the healthcare field,
much less, as an emergency medical technician. Because I had this occasion, I possess some ins
After interviewing a Mid-Cap service company James J. Boyle, I came to the conclusion that Boyle has a unique business culture. There are many aspects and approaches Boyle takes and instills within their operations that have a huge effect on what distingu
Chapter 16 Work Design and Technology
Technology in the Workplace
How an organization transfers its inputs into outputs is:
d. organizational structure.
(a; Easy; p. 455)
The common theme a
Chapter 11 Basic Approaches to Leadership
What Is Leadership?
a. the ability to influence a group in goal achievement.
b. an inherited trait.
c. not something that can be learned.
d. a trait held by all managers.
Chapter 12 Contemporary Issues in Leadership
Trust: The Foundation of Leadership
_ is a positive expectation that another will through words, actions, or decisions act
c. c, Pygmalion effect
Chapter 18 Organizational Culture
Institutionalization: A Forerunner of Culture
When an organization acquires immortality, we can say that it has:
a. acquired a dominant culture.
b. developed subcultures.
c. become institutionalized.
Chapter 9 Understanding Work Teams
Why Have Work Teams Become So Popular?
Evidence suggests that teams typically outperform individuals when the tasks being done:
a. require multiple skills.
b. require judgment.
c. require experience.
Chapter 19 Organizational Change and Stress Management
Forces For Change
An example of change in the nature of the work force is:
a. increase in college attendance.
b. mergers and consolidations.
c. more cultural diversity.
Chapter 13 Power and Politics
A Definition of Power
a. ability to influence others.
b. dependency upon others.
c. equal to sexual harassment.
d. being rewarded by others.
(a; Easy; p. 366)
Which one of the following is not
FINAL EXAM STUDY GUIDE COVERING CHAPTERS 15, 16, 17, 18, 19, 20, 21, 22 CHAPTER 19- (5-7 Questions) Know when it is appropriate to use a command and control approach to managing employees o When companies produce simple products or services in a stable en
Ch1. Foundations of O.B. Four Management functions: Plan, Control, Organize, Lead - Plan: A process that includes defining goals, establishing strategy, and developing plans to coordinate activities. - Organize: Determining what tasks are to be done, who
Chapter 15 Foundations of Organization Structure
What is Organizational Structure?
_ defines how job tasks are formally divided, grouped, and coordinated.
a. Organizational structure
b. Organizational behavior
d. Span o
Web resources for
this chapter include
OM Tools Software
Animated Demo Problems
In this chapter, you will learn about . . .
Online Practice Quizzes
The Strategic Role of Forecasti
Chapter 7 Motivation: From Concept to Applications
Management by Objectives
MBO emphasizes converting overall organizational objectives into:
a. capital gains.
b. specific objectives for organizational units and individual members.
Long Essay 1. 2. Example of Expectancy Theory San Jose State Classes / Instructors / Distribution of Grades Expectancy Clarifying assignments and expectations. Ensuring people have confidence that their effort can lead to good performance. Instrumentality
2-25-2008 FedEx and UPS: Communication 1. UPS history a. Established in 1907 started with bicycles b. Only competition for USPS mostly worked with trucks c. When FedEx came in, UPS started using airplanes d. Emphasized quality and efficiency e. Used barco
Period of Interest
Karan Bakhshi 006901219 BUS 160 12/07/2009 Introduction Hewlett Packard (HP) has not only survived, but has exceeded its competition in the current slow economic condition. Hewlett Packard is capable of sustai
4/22/08 Supportive behavior o o o Supportive behavior has a strong positive effects on job satisfaction and organizational commitment Direct Supportive behavior can lead to quick positive results but creates dependency for the follower. Indirect support w
WHAT IS LEADERSHIP?
In todays society when we think of a leader, we usually think of people in the past that
have changed our lives. Amongst these historical leaders, like Dr. Martin Luther King for
example, we have noticed a change in the way people shou
Chapter 2 Foundations of Individual Behavior
The biographical characteristic that will grow in importance during the next decade is:
b. marital status.
d. length of service.
(c; Moderate; p.
Are You A Good Leader?
This test was created by Karlin Sloan, a top executive coach who has coached executives at Allstate, Citigroup, JP Morgan Chase, and many other companies. She is also the author of Smarter, Faster, Better: Strategies for Effective,
How to be a GOOD LEADER
Click to edit Master subtitle style
FOU R GU YS & A GI RL:
WHAT IS A LEADER?
MOTIVATIONAL ORGANIZED SKILLED RESPECTFUL RELIABLE COMMUNICATION
STRATEGIES FOR MAKING A GOOD LEADER.
INVEST TIME & MONEY SHORT-TERM WORK
Chapter 1 What Is Organizational Behavior?
Successful managers and entrepreneurs recognize that:
a. technical knowledge is all that is needed for success.
b. interpersonal skills are not important.
c. technical skills are necessary, but
Chapter 17 Human Resource Policies and Practices
Which one of the following is not a direct outcome of job analysis?
a. job design
b. description of tasks involved in a job
c. ascertainment of needed knowledge, skill
Chapter 1 The Psychological Contract and Commitment
Define the psychological contract and discuss the obligations of the contract currently in place Explain the importance of the psychological contract and what happens when it is violated Expl
Chapter 6 Basic Motivation Concepts
a. a component of ability.
c. a personal trait.
d. a constant intensity for each individual.
(b; Moderate; p. 155)
Motivation is best defined as: