Introduction- what do we mean by judgment and decision making?
- judgment and decision making- 2 distinctions
o Preferences- multi-attribute choice, inter-temporal choice, and risk
o Inferences- likelihood judgments and confidence judgments
1. Why is knowledge management important in todays business environment?
Retain knowledge that would otherwise walk out the door
Utilize, manage, and organize tacit knowledge
Helps navigate a complex social network
2. Describe what
11. Explain what an Electronic Performance Support System (EPSS) is, provide an
example, and describe its benefits within KM.
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Electronic environment (database) that is available and easily accessible to
Ex: Moodle / Sales Force
Knowledge Management Review
21. Describe three factors related to Knowledge Project success described in the
Davenport, DeLong, and Beers article.
*There are 4, you just have to know 3* (p. 50 in Davenport article)
Link to economi