Management & Organizational Behavior
Case Analysis Two: The Poorly Informed Walrus
Problem: A collective unit of walruses, who hunt for herring and work under the Old man walrus,
have experienced difficulties and issues with dwindling herring n
Growing Managers Case Analysis
Richardson is working with three salesmen who all have an array of issues with
their work and contribution to the company. The biggest issue amongst Richardsons
salesmen would be Sarah Vega,
Growing Managers: Moving from Team Member to Team Leader
Situation: Melissa Richardson, top salesperson in the ColorTech Chicago branch, has been
promoted to a management position in Phoenix, Arizona. Upon her promotion she has pr
MGMT 301 Mid-Term Exam
1) Brian has been employed at Precision Services for nearly 10 years. He is an effective manager,
but does not like to take risks. Brian is more comfortable following guidelines and maintaining
the status quo. Brian is:
Scientific Thinking is important in Organizations
The process of data collection is controlled and
Proposed explanations are carefully tested.
Only explanations that can be rigorously verified
Seeks ways to m
Trends with human behavior in organizations
Commitment to ethical behavior
Broader view of leadership
Emphasis on human capital and teamwork
Demise of command-and-control
Importance of connections and networks
Influence of information technology
MGMT 301 Stepanovich
Nurse Betty 2
1. Situation Analysis:
After the first case study, Samantha finds out that Betty was not making more mistakes, but less.
Samantha informs Martha of this but, does not inform her of the fudging taking place.
Study of human behavior in organizations.
An interdisciplinary field devoted to
understanding individual and group behavior,
interpersonal processes, and organizational
OB is a scholarly discipline devoted to scientific
Ethical Management includes ethics in decisionmaking.
Practices ethics mindfulness.
An immoral manager chooses to behave unethically.
She or he doesnt subscribe to any ethical principles.
An opportunity may be
Organizations and the External Environment
Open systems transform human and material
resource inputs into finished goods and services.
Complex adaptive systems interact and adapt
with their environments to survive.
Organizations are collecti
1. Key Facts. DSS Consulting was founded in 1997 for the purpose of providing
administrative support to school districts in the mid-west. After several years, the
founders cut back their involvement, which posed new challenges for the company. Since
In most applications, the planning process involves three steps: establishing a mission
and goals; developing a strategy to reach those goals, based on the current situation; and
allocating resources and responsibilities to implement that strategy (Jones
What the two articles clearly point out is that Volkswagen is trying to drastically
grow their market share in the United States. The car company is one of the largest in the
world, and the United States is the only region th
Dr. Gordon Dehler
The Transformative Power of Classical Music
Benjamin Zander was born on March 9, 1939, in Gerrards Cross, a humble
village in Buckinghamshire, England, that borders London. At a very early age in his life,
Management 301 Dehler
Based on the article by OToole and Lawler, the three main types of organizations
are Low Cost Operators, Global Competitor Corporations, and High Involvement
Companies. The article focuses largely on how it coul
"We have this myth that innovation is something that happens with CAD
machines and scientists in a lab, drawing algorithms on whiteboards. (Fishman, 2013)
Marlin Steel is a very impressive story of a small company that had
Exchange of value what employer offers in
exchange of work output of employee
More than compensation
Psychological contract: seek balance
Positively valued work outcomes that an
individual receives dire
Initial entry of members to a team.
Getting to know each other
Discovering what is considered acceptable
Determining the groups real task
Defining group rules
A period of high emotionality and tensio
Designing Organizational Structure ch 7
strategy: given our strengths, what can we take advantage of, offer
what to which segments
- price, niche, imitation or innovation oriented?
research and development (R&D)
> product > supply chain > M
COMPREHENSIVE CASE ANALYSIS
MGMT 301 Dr Graeme Coetzer
Identify and Describe the Presenting Symptoms/Indicators of Underlying Problems
(problem is a gap between the preferred and actual state) and/or Indicators of the Need
What is management?
MANAGEMENT: the planning, organizing, leading, and controlling of human and other
resources to achieve organizational goals effectively and efficiently
strategic planners need qualities that differentiate their product from everyone el
Open Systems Model of Organizations
information - open and honest communication: collaboration
land/utilities/facilities/fittings and furniture
core end-to-end value added pr