1. In the transmission phase of communication, the person who wishes to share information with
someone else is known as the:
The sender is the person or group wishing to share information with some other pe
Operations managers are responsible for _.
the sale of products
setting sales quotas
designing the distribution system for the products
establishing the company mission and vision
designing low-cost products that customers are willing to buy
An intense, relatively short-lived feeling is called a(n):
Emotions are more intense feelings than moods, are often directly linked to whatever caused the
emotion, and are more short-lived. However, onc
Which of the following is true about capabilities/disabilities?
A large number of employees abuse the ADA by seeking unnecessary accommodations for disabilities
that do not exist.
The Americans with Disabilities Act of 1980 requires that employers make
Social structure is:
the set of values that a society considers important.
the traditional system of relationships established between people and groups in a society.
the hierarchical arrangements of people in society.
a collection of human beings.
When managers pool or share their organization's resources and know-how with those of a
foreign company, and the two organizations share the rewards or risks of starting a new venture
in a foreign country, the two organizations are involved in:
Which of the following is true of middle managers?
They decide how the different departments should interact.
They are responsible for daily supervision of the nonmanagerial employees who perform the specific
activities necessary to produce goods and s
Rusty is a project manager who has 15 executives reporting directly to him. The number 15 is
unity of command.
span of control.
chain of command.
unity of direction.
hierarchy of authority.
The term span of control refers to the number of subo
When an issue is controversial and when different managers might be expected to champion
different courses of action, which of the following is the preferred technique for encouraging
Production blocking technique