1. What are the key issues or problems of the case?
Not enough workers
Workers do not feel appreciated
Mistakes, errors, and shortages at the branch
Too many customers/overload
2. Prioritize the issues or problems.
-Too many cus
Selected: b. ResponsibilityThis answer is correct.
d. Span of control
a. Citigroup Bank
Selected: b. International Monetary FundThis answer is correct.
c. The World Bank
d. The Internati
a. A set of activities intended to achieve goals, whether for an entire organization,
department, or an individual
b. A business-level strategy aimed at achieving the overall lowest cost structure in
Selected: c. Goals s
a. call your lawyer for an up-to-date legal opinion.
b. call a reporter from your local paper to get that viewpoint.
c. assume everything will be OK as long as you don't get caught.
Selected: d. look at the situatio
DISRUPTIONS AND SOLUTIONS IN MUSIC PUBLISHING HISTORY
Is disruption normal? Do Publishers adjust and eventually thrive?
- Yes & yes.
1. What invention launched the music publishing industry?
- The printing press, print music was the first source of income
Writing Self-Assessment Inventory
NAME: Kelly Charest
As we begin our class, bearing in mind that this is not just a travel writing class but a
third year writing class, I would like each of you to take some time filling out the
following questionnaire re
a. A course of action for implementing strategic plans and achieving strategic goals;
a general statement of actions an organization intends to take or is taking that is
based on the fit of the organization with its externa
a. W. Edwards Deming
Selected: b. Peter DruckerThis answer is correct.
c. Peter Senge
d. Abraham Maslow
a. The theory that, in forma
a. generating alternative courses of action.
Selected: b. identifying the problem.This answer is correct.
d. identifying risk factors.
Example of Best in Class Group Project:
Chipotle Mexican Grill, Inc. has developed into a leading performer in restaurants,
redefining the fast-food industry. Prioritizing the quality of ingredients has proven to be a core
competency to Chipo
Possible Discussion Questions for MGT 3110 2nd exam Spring 2017
1. Briefly discuss the management terms centralization and decentralization regarding organizational
structure and decision-making. Provide 3 Pros & 3 Cons of centralizing versus decentralizi
Chapter 1 Questions & Outline for Class Discussion (Jan 12):
1. Why study management?
2. What is innovative management? How does it compare to traditional management?
3. How would you interpret slide on the process of management on page?
First Essay Response
By: Andrew Huffman
Working with your friends sounds like an ideal situation to some, but when you
ask a large percentage of people who actually have worked with their friends they may
disagree. Personally I used to butt heads with my
Student Example MC Question for 2nd Exam
Managers often have clear-cut objectives and good information to base their decisions, but the future outcomes
associated with each alternative may be subject to chance. This is known as:
Management Exam 1 Study Guide
6 major areas or steps in analyzing a case as discussed in class and demonstrated throughout the first
few weeks of the semester.
a. Clearly define a salient case facts
b. Develop the case assumptions
c. Identify the case
Selected: a. CustomersThis answer is correct.
c. Primary stakeholders
a. recognizing different work situations.
Selected: b. achieving the intended result.This answer is correct.
c. using a minimum of resources.
d. using the very latest technology.
Global StrategyIn a World of Nations?
The four factors that drive industry globalization are market, cost, environmental, and
competitive. These factors are even seen in the industry I work in today. The market five years
ago was driven by digital downloa
1. What are the criteria for determining whether investments are classified as short term vs long
a. Short term: (1) intended to be converted into cash within 1 year or operating cycle,
whichever is first. (2) readily available to be converted into
Chapter 9 Managerial Decision Making
Types of Decisions and Problems
o Decision choice made form available alternatives
o Decision making process of identifying problems and opportunities
and then resolving them
o Programmed and nonprogrammed decisions
Chapter 8 Strategy Formulation and Execution
o Take long-term view to see big picture; how organization ad the
competitive environment fit together
What is Strategic Management?
o Strategy plan of action that describes resource al
Chapter 7 Managerial Planning and Goal Setting
Goal Setting and Planning Overview
o Levels of goals and plans
o Organizational planning process
Prevents managers from thinking merely in terms of day-today activi
Chapter 6 Managing Small Business Start-Ups
What is Entrepreneurship?
o Entrepreneurship process of initiating a business venture,
organizing the necessary resources, and assuming the associated risks
o Entrepreneur someone who engages in entr
Chapter 5 Managing Ethics and Social Responsibility
What is Managerial Ethics?
o Ethics code of moral principles and values that govern the behaviors
of a person or group with respect to what is right or wrong
Ethical Management Today
o Managers are eth
Chapter 3 The Environment and Corporate Culture
The External Environment
o Organizational environment all elements existing outside the
boundary of the organization that have the potential to affect the
Includes competitors, resources, techn
Chapter 4 Managing in a Global Environment
Globalization extent to which trade and investments, information, social
and cultural ideas, and political cooperation flow between countries
Developing a global mindset
o Global mindset ability to appreciate a
Chapter 2 The Evolution of Management Thinking
Management and Organization
o Social forces aspects of a culture that guide and influence
relationships among people
o Political forces influence of political and legal institutions on people