1. Which of the following is the primary objective of business?
(a) Radical Practice of communication
(b) Capitalising on the principle of equity
(c) Investing minimally in stocks and bonds
(d) Profit Maximisation.
(e) Identifying and effect
Chapter 15: Communicating Interpersonal Communication: o Communication- transmission of information and meaning from one party to another through the use of shared symbols. It is the fundamental component of job performance and managerial effectiveness.
ABD 1063 / JANUARY - MAY 2008
SECTION A (30 MARKS)
Part I: Multiple Choice Questions
Answer all questions.
1. Identify THREE processes of leading subordinates:
A. Dealing, measuring and calculating
B. Delegating, monitoring and cooperating
But there are problems we encounter as we perceive things the way we want to and
so the road blocks are created
There are things known and there are things unknown, and in between are the doors of
perception. Aldous Huxley
Differences in Perso
The future of any business or organization is largely determined by its vision and mission. These are the critical
elements of an organization that play an active role in planning objectives and strategies for the future of the
company. An org
Customer lifetime value (CLV) is a way of measuring how much your customers are worth to your business over the
time they buy your products and services. A well-run CLV program can help you identify which customers are worth
your greatest atte
From Arlington, Virginia comes the following:
"Managing Even More Effectively: What Gives?"
As we have been traveling the country recently, thought it would help you to hear and see the "hot topics"
managers are addressing right now, including:
Particular categories of managerial behavior are often grouped under three headings: interpersonal
relationships, transfer of information and decision making.
A careful study of seven chief executives at work was undertaken and what was discov
Whether it's "Huggable Hangers" or "Forever Fragrant" decorative snowflakes, whenever
Joy Mangano appears on HSN she moves thousands of items within minutes. Mangano is
not just another bubbly TV personality offering money-back guarantees or p
Positive changes could once have been attributed to few creative individuals who pioneered
ideas into action and certainly many of the great 19th century names conform to this. It was
actually a linked system with sources of finance, of market
New research from a team of Stanford researchers shows that the state of mind in which a person
listens to an angry outburst has a big effect on whether or not they actually get upset. It gives
some clues to help anyone lessen the impact of be
No, Im not a masochist. I like feeling good and I like when my employees feel
good too. A solid sense of happiness along with some hard challenges keeps folks
energized, engaged and working towards established goals. But theres one
If you cant feel the electricity charging the atmosphere in your workplace, then
youve lost touch with your senses. Equal amounts of fear of the global financial
crisis and excitement for a brighter future have come together for a perfect
Old VS New
Management Perspectives Over Time
Steve Job? ? what really happened ?
Manage inner critic
1. The inner critic is a voice of chastisement. Before you react, listen carefully. How does it
speak and what is it saying? Does it speak truth? Acknowledging self-doubt and identifying
means of change can quiet an overactive inner cr
Different signs of bad manager
Steve Tobak is a consultant, writer, and former senior executive with more than 20 years of
experience in the technology industry. He's the managing partner of Invisor Consulting, a Silicon
Valley-based firm that provides st
Five easy pieces
You really don't understand a
concept until you know what it's made of. The taxonomy of marketing (filled with a bazillion
tactics) is murky at best. The tactics are so numerous, expensive and sometimes emotional that
we easily focus on t
Behind every headline about the unemployment rate, failed businesses, and reduced factory
orders is something far worse than rotten numbers. In each case, an employee is sitting at home
wondering what to do next, or how to explain the missed goa
It's been highly publicized that Wall Street is bracing for another significant round of layoffs. In fact, some banks,
including Credit Suisse and Barclays Capital, have already begun to show hundreds of bankers the door. This latest
round of cuts follows
Will Captain Bezos boldly go where no retailer has gone before?
While attention lately has been focused on Amazon.com's launch of a tablet PC, the e-commerce giant, led by Jeffrey
Bezos, has been quietly taking bolder steps in another part of it