Chapter 2: Memory Management: Early Systems
1. Early memory management schemes are still used in todays operating systems.
2. All computers have only a finite amount of memory and if a program doesnt fit, then either the
size of the main
Chapter 10: Management of Network Functions
1. Networks were created initially to share data.
2. The network operating system handles the interfacing details and coordinates the remote processing.
3. In a typical NOS environment, a user who wan
Chapter 9: Network Organization Concepts
1. A common goal of all networked systems is to provide a convenient way to share resources while
controlling users access to them.
2. Typically, a host at one site, called the client, has resources that
Chapter 8: File Management
1. The File Manager is in charge of the systems physical components, its information resources,
and the policies used to store and distribute the files.
2. The computer system defines a file by activating the appropri
Chapter 7: Device Management
1. The universal serial bus (USB) controller acts as an interface between the operating system,
device drivers, and applications and the devices that are attached via the USB host.
2. On a magnetic tape,
Chapter 6: Concurrent Processes
1. Parallel processing is a situation in which two or more processors operate in unison.
2. In multiprocessing systems, the Processor Manager has to coordinate the activity of each
processor, as well as sync
Chapter 5: Process Management
1. Deadlock is a system-wide tangle of resource requests that begins when two or more jobs are put
on hold, each waiting for a vital resource to become available.
2. Deadlock does not usually affect the entire
Chapter 4: Processor Management
1. A process is an inactive unit, such as a file stored on a disk.
2. A program is an active entity that requires a set of resources, including a processor and special
registers, to perform its function.
Chapter 3: Memory Management: Virtual Memory
1. One sector will hold one page of job instructions and fit into one page frame of memory.
2. Paged memory allocation usually results in internal fragmentation, but never external
Chapter 1: Introducing Operating Systems
1. The operating system manages each and every piece of hardware and software.
2. An operating system is a special type of hardware.
3. The Memory Manager, the Interface Manager, the User Manag
Exercises 3, 9,
Select one example of deadlock from Exercise 2 and identify which elements of
deadlock represent the four necessary conditions for all deadlocks.
Dealock, starvation and race:
Represents the four necessary conditio
Exercises 3, 4,
3. Five jobs (A, B, C, D, E) are already in the READY queue waiting to be
processed. Their estimated CPU cycles are respectively 2, 10, 15, 6, & 8. Using
SJN, in what order should they be processed?
a. The ord
It has come to my attention that spam messages need to be dealt with, in order to clear up the
email system that will be a lot easier to get work done and improve productivity. The fewer the spam
messages received, the less time workers will have to spend
What is a Help Desk? A help desk is an organization that provides a single point of contact for
users in need of technical support. Their goal is to enhance client satisfaction by effectively and
efficiently resolving problems and questions.
The shutdown command menu on your PC is missing the hibernate option. You can use
Powercfg to enable hibernation. Go to a command prompt. Right click and select "Run as
Administrators". If you get the User Account Control Prompt to allow program to contin
Document Internet Error Messages
There are a few common errors that an end use might encounter. Here are the top 3 and some
HTTP ERROR 500, Internal Server Error
o This happens for many reasons and is basically a catch all for most errors.
Check Hard Drive Health with DiskCheckup
Which aspects of a hard drive does DiskCheckup evaluate?
o Tracks all attributes of your internal HDDs; estimates a Threshold Exceed Condition (TEC)
for any attribute that shows change. Great way to keep on top of
How to use Steps Recorder:
1. Click on the Start button.
2. Type the following command in the search box and then hit the Enter key.
Steps Recorder will start.
Note: It's a small, rectangular program (as shown in the screenshot above) and it
Chapter 2: Email Reply
Write a reply to the email that shows empathy for the problem and a good customer service ethic.
Thank you for taking the time to explain your concern regarding the Visual Basic software. I do apologize
for the inconvenience this ha
My mom was having issues with pop-ups appearing on her computer all the time and she asked me how
to get rid of them.
Pop-up ads are appearing on the desktop
If youre not running your Web browser and are still getting p
Chapter 1: Case Project 3 - Computer User Satisfaction
1. Use responses in the General Services section of the survey results to write a
short narrative description of a typical (average) technology user at IUB.
UITS systems and servi
Cost per day
Lease Cost Purchase Cost
The purchase cost would equal to the lease cost in 40 days.
$240/day = $6,800 + $70/day
$170/day = $6,800
d = 40
If the company needs the equipment
Project Manager Interview
1. How did you get into project management?
I got into project management by working my way up through the ranks in the
military, where I eventually became a shop leader, equivalent to a department or
2. If you
Financial Analysis for Project Name
Created by: Carl Dhaene
Assume the project is completed in Year 1
Discounted benefits - costs
Pareto Diagram for Project
Service rep cannot answer customer's questions
Customer is on hold too long
Service rep does not follow through as promised
Customer gets transferred to wrong area or cut off
Not a priority
Manager is too busy
Focus on immediate problems
Not standardized by HR
Lack of training
PC Lab 1: Stakeholder Analysis
In order to increase company stock value, several projects are to be started over the next year.
They will encompass projects to enhance and increase online sales as well as providing enhanced online
Excel Chapter Questions
1. You can easily obtain a total, an average, or other information about
the numbers in a range by using the _ area on the status bar.
2. _ in a worksheet typically contain inf
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