Occupational Information Network (O'NET)
new O*NET lists only 1000 occupations, compared to 12 000 used by DOT (Dictionary of
What is expected
Position Analysis Questionnaire (PAQ)
Designed to apply to all types
Critical Incident Method (CIM)
Duties and responsibilities are important aspects of a job analysis, and the CIM is ideally suited
for this purpose because it focuses on critical job behaviours.
Define Job Analysis
Systematic study of a job to discover its
Typical data collected for job analysis would include all but which of the following?
A. job performance criteria
B. relationships with subordinates
C. incumbent performance level
D. conflicting work demands
incumbent performance level
Which of the follow
The process of collecting information that identifies similarities and differences among jobs is
A. job evaluation
B. job analysis
D. work structure analysis
The list of tasks, duties, and responsibilities that make up a job
Job analysis is typically conducted by _.
A. experienced job incumbents
B. HR specialist
C. HR generalists and supervisors
D. Supervisors and experienced workers
HR generalists and supervisors
One of the best ways to increase employee acceptance for job a
A set of identical positions is a(n) _.
A. job family
C. job group
Engineering, sales, maintenance are examples of _
B. job families
C. job dimensions
D. job groups
According to government procedures of
"In a department with one supervisor, three clerks, and twelve service personnel, there are
sixteen positions, but only three jobs."
What are the steps of Phase 2 (Collection of Job Analysis Information)
Step 4: Determine source of Job Data (Human &
particular skills, abilities, training, education, experience, and other characteristics that
jobholders need. Working conditions may explain the need for particular skills, training,
knowledge, or even a particular job design
Human resource information s
Inclusion of essential elements in job descriptions is required by the
A. Americans With Disabilities Act
B. Title VII of the 1964 Civil Rights Act
C. Fair Labor Standards Act
D. Equal Pay Act
Americans With Disabilities Act
ADA has led many employers to
Which of the following is an ordering of jobs based on their content or relative value?
A. Job analysis
B. Job description
C. Job structure
D. Job evaluation
Job analysis is important for both managers and employees because it is
A. the basi
Bona fide occupational qualification
A criterion for employment that can be clearly justified as being related to a person's capacity to
perform a job.
A sequence of jobs and work pursuits constituting what a person does for a living.
Shared power strategy
Pursues change by participation in assessing change needs, values and goals.
Social business innovation
Finds ways to use business models to address important social problems.
Pursues innovative ways to create
Is the phase where a planned change actually takes place.
Turns ideas into economic value added.
Pursues change through formal authority and/or the use of rewards or punishments.
A program that allows employees to choose a set of benefits within a certain dollar amount.
The additional non-wage or non-salary forms of compensation provided to an organization's
Graphic rating scale
Teams that are convened for a particular task and disband once it is completed.
Span of control
The number of subordinates directly reporting to a manager.
Refers to people who perform a technical service or provide special
Means that a selection device is consistent in measurement; it returns the same results time
The process of choosing from a pool of applicants the person or persons who offer the greatest
Boundary less organization
Eliminates internal boundaries among subsystems and external boundaries with the external
The concentration of authority for most decisions at the top levels of an organization.
Chain of command
A divisional organization structure that groups together jobs and activities being performed in
the same location or geographical region.
A "shadow" organization made up of unofficial, but often critical, working
Test 1 HSHI 401 Name: _ Date: 10/11/17
The form of coaching in which an individual in the beginning stages of a career is
matched as a protg with an experienced person is known as _.
Pick a Company of your choosing. Check to make sure no other classmate has submitted your
company by emailing your Instructor and getting approval in writing.
Download information from the
Chapter 16 Leadership, Organization, and
Corporate Social Responsibility
According to Hewlett-Packard former CEO Carly Fiorina, leadership entails having
influence, mastering change, and empowering others.
Correct Answer: True (page 537; med