If not done systematically and consciously,
diagnosis will still be done, but informally
for correct and defensible diagnosis.
affect, we can be
anxious about giving or
receiving feedback. Important
thing to look at is steps to take
to manage those feelings
Feedback & Emotion
Judging the Worth of Observed
Evaluation is usually subjective
Relies on use of mental yardstick
What characteristics are being measured?
You think it
should be self evident, but its not
How is the yardstick calibrated? Harsher l
Selection: A Consideration of Errors, Validity,
2 Ways to be Right; 2 Ways to be Wrong:
Selection Measure & Job Performance 2x2
False positive looks like
they were going to be a good
Not responsible for
Strategy Chapter not covering:
Levels of Plans (corporate, business, functional (pps. 189 - 191).
International Expansion section (end of chpt., 209 - 214).
Control Chapter not covering:
Organizational change & entr