Chapter 18 HW
Layla is a manager at Todds To Go, a small supermarket in Maine. She and her direct reports make up
this type of team. Functional team
This type of team presents serious challenges for managers, because members are scattered across
This force determines what people will do and how long they will continue doing it. Motivation
This principle suggests that when people cant meet a need at a particular level, they try to meet a
need at a lower level. Frustration-regression
This term refers to the voluntary actions employees take outside of their regular duties to help each
other and make their business successful. Organizational citizenship
The term refers to feelings of dedication and responsibility that people have tow
When this is one of your beliefs, you assume that all of the people who share one characteristic (such
as age or nationality) also share other characteristics (such as ability to learn or trustworthiness).
People with this perspective readil
Organisational Culture at HCT
Subject & Code:
Table of Contents
An overview of organizational culture and climate.3
Organization culture at HCT.4
Findings and its analysis.6
MBNQA Descriptive Re
Multinational corporations are entities that manage productions as well as deliverer
This type of authority comes from formal reporting relationships. It is typically held by managers who
supervise departments directly related to an organizations primary goal and mission. Line authority
This refers to overhauling an organizations struc
Tyler was recently looking at his company's organization chart in an attempt to
discover who reports to whom. Tyler is studying his organization's:
chain of command.
division of labor.
span of management.
Information about Group Presentation
Teams have 8 minutes for their presentation
Individuals have 5 minutes
Does not include Q&A session
Normal class room time
Everyone is expected to show up. Even if you are not scheduled to
Slides can be found on blackboard
o Highlighting the more important concepts
Skills in dealing with people
o Most important skills are listening and communicating
o Oral and written
o Important skill in job interview is communicating orally
The five most
Professional Etiquette Dinner
5:30 - 8:00pm
Denman Ballroom (UC 2.01.28)
Sign up on handshake
Employers show up to dinner
Group Mock Interviews
Wednesday March 1st
Friday, April 14th
Mesquite Rm (UC 2.01.24)
Three types of writing
Largest form of writing in business today
Richness involves two consideration: the level of immediacy and the number of cues
o Eye to eye communica
2. Disk Replacement Services has just completed a procedure manual to handle employee
grievances. One of the main criteria is to make it clear to employees that rules will be
administered fairly and consistently. Disk Replacement operates on
Step 3: Problems
Layoff in October 2008.
Merger with Amazon in 2009.
More than shoes Campaign in 2011
Positive & Negative
Made a mistake of list a set price for every item on 6pm.com
Database was hacked
Estimates of editing times (in hours) for each manuscript by each editor is:
What is the total minimum editing time?
Mapping your brands strategic sweet spot
Dawar and Bagga asked consumers to rate 30 car brands on these two characteristics. Where a brand falls on a CD map has important strategy implications, including
for sales, pricing, and profitability. The size of
Define a product.
Define Consumer Products and Business Products.
There are 4 different classifications of consumer products.
Describe: product item; product line; product mix
Describe the four stages of the product life cycle
Chapter 5 Marketing Research & Information Systems
Define Marketing Research
What are the five steps in the marketing research process?
Define Exploratory, Conclusive, and Descriptive Research.
What is Primary & Secondary Data? Be prepared to
Cully furniture buys 2 products for resale: big shelves (B) and medium shelves (M). Each
big shelf costs $500 and requires 100 cubic feet of storage space, and each medium shelf
costs $300 and requires 90 cubic feet of storage
Major Essay 3 (Essay 3: Literacy Narrative)
20 October 2012
Life In Different Worlds
Countless of people should like to go overseas, but something always prohibits them
from acting so. But it's disparate for me. I ha
Major Essay 4 (Essay 4: Literacy Narrative)
10 November 2012
Early Educational Choices
After high school my aims were to work and endeavor out area college. My parents were
hesitant on dispatching me away to a univer
Edgar Perez (hrd320) (01354503)
MTV Arabian Challenge Case
With the boom of globalization and the worlds growing love of celebrities, it was about
time that the music and youth entertainment industry tapped into the consumer hungry Ar
Edgar Perez (hrd320)
Chrysler-Fiat Strategic Alliance Case Study
The Italian Fiat and Chrysler LLC agreed to establish an international alliance on 20th,
January, 2009. According to the agreement, Fiat would get a 35% stake of Chr
Staffing process begins with
the forecast of the
organisations staffing needs. It
depends on the nature of
organisation, the type of
operations that are involved,
size of the organisation,etc.
Definition of Staf
Planning and Decision Making
5-1 Discuss the benefits and pitfalls of planning
5-2 Describe how to make a plan that works
5-3 Discuss how companies can use plans at all management
levels, from top to bottom
5-4 Explain the steps and limits to ra
1. Explain the different types of planning for the
different levels of management
2. Explain the difference between standing plans and
single-use plans and give examples of both.
3. Define the components of the acronym "SMART" in
4. Define "v
MGT 100 - 2015
1-1 describe what management is
1-2 explain the four functions of management
1-3 describe different kinds of managers
1-4 explain the major roles and subroles that managers
perform in their jobs
1-5 explain skills
Introduction to Principles of Management
WHATS IN IT FOR ME?
Reading this chapter will help you do the following:
Learn who managers are and about the nature of their work.
Know why you should care about leadership, entrepreneurship, and s