Chapter1: Multiple Choice Questions
Which of the following has been the main driver to the globalization of business?
The higher standards of living in the U.S. and Europe
The NAFTA trade agreement
The increasing ethnic diversity
Chapter 7: Multiple Choice Questions
An organization's process strategy
will have long-run impact on efficiency and production
is the same as its transformation strategy
must meet various constraints, including cost
is concerned with how re
Chapter2: Multiple Choice Questions
Which of the following is true about business strategies?
An organization should stick with its strategy for the life of the business.
All firms within an industry will adopt the same strategy.
Practice Problems: Chapter 2, Operations Strategy in a Global
Identify how changes in the external environment may affect the OM strategy for a
company. For example, what impact are the following factors likely to have on OM
Operations Management 40801-88 (XP)
Date Submitted: Friday, 28 May 2009
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Practice Problems: Chapter 1, Operations and Productivity
Mance Fraily, the Production Manager at Ralts Mills, can currently expect his operation to
produce 1000 square yards of fabric for each ton of raw cotton. Each ton of raw cotton requires
Practice Problems: Chapter 7, Process Strategy
Jackson Custom Machine Shop has a contract for 130,000 units of a new product. Sam Jumper, the
owner, has calculated the cost for three process alternatives. Fixed costs will be: for generalpurpose
Practice Problems: Chapter 5, Design of Goods and Services
You wish to compete in the super premium ice cream market. The task is to determine
the wants of the super premium market and the attributes/hows to be met by their firm.
Use the house
SECTION II PROBLEMS (50 POINTS)
Problem 1 (10 points): Genius Corporation is trying to determine how best to produce its newest
product, Genius keyboards. The keyboards could be produced in-house using either Process A or
Process B, or purchased from a su
Practice Problems: Chapter 6, Managing Quality
The accounts receivable department has documented the following defects over a 30-day period:
Invoice amount does not agree with the check amount
Invoice not on record (not f
Practice Problems: Chapter 8, Location Strategies
A major drug store chain wishes to build a new warehouse to serve the whole Midwest. At the
moment, it is looking at three possible locations. The factors, weights, and ratings being considered
LT Game 2 Managing Customer
Zhibin Yang, Assistant Professor
The Factory and Three Decisions
Set lead t
Waiting Line M/M/1 (Single Sever Model)
Chapter 8: Multiple Choice Questions 1. Industrial location analysis typically attempts to a. reduce costs b. maximize sales c. focus more on human resources d. be environmentally friendly Service location decisions typically attempt to a. minimize costs
Chapter 6: Multiple Choice Questions
"Quality is defined by the customer" is
an unrealistic definition of quality
a user-based definition of quality
a manufacturing-based definition of quality
a product-based definition of quality
Chapter 5: Multiple Choice Questions
In which stage of the product life cycle should product strategy focus on process modifications?
Which of the following would likely cause a change in market oppor
Where: Six laborers each making $3 per day can produce 40 units.
Ten laborers each making $2.00 per day can produce 45 units.
Two laborers each making $60 per day can make 100 units.
1) Do you agree or disagree with Uber's surge pricing policy? What are the reasons it can
be perceived as unfair? What does it mean to say that a pricing policy is exploitative?
What are the risks of the policy to Uber? Given these risks, should Uber modi
Chapter 6. Goals and Objectives
Progress on goals and objectives should tell you if you and the organization are on the right
W H A T S
F O R
M E ?
Reading this chapter will help you do the following:
Understand the nature of