Training - a planned effort by a company to facilitate employees learning of job-related
Competencies include knowledge, skills or behavior critical for successful job performance.
The goal of training is for employees to master the c
Job enlargement - adding challenges or new responsibilities to an employees current job.
Job rotation - providing employees with a series of job assignments in various functional
areas of the company or movement among jobs in a single functional area or d
Development - formal education, job experiences, relationships, and assessments of
personality and abilities that help employees perform effectively in their current or future job
Why is employee development important?
To improve quality.
Carters Inc.: A Closer Look
Carter's, Inc. is a leading provider of apparel and related products exclusively for babies
and young children. The Company owns the Carter's and OshKosh Bgos
Interview Type Questions
How does training support your business and aid in the accomplishment of your strategic
How do you evaluate your training practices?
What specific results or business impact can your organization attribute to its trainin
Training effectiveness - the benefits that the company and the trainees receive from training.
Training outcomes or criteria - measures that the trainer and the company use to evaluate
Training evaluation - the process of collecting the
Reinforcement theory - emphasizes that people are motivated to perform or avoid certain
behaviors because of past outcomes that have resulted from those behaviors.
Several processes in reinforcement theory are positive reinforcement, negative
Training may be incorrectly used as a solution to a performance problem.
Training programs may have the wrong content, objectives, or methods.
Trainees may be sent to training programs for which they do not have the basic skills,
prerequisite skills, or c
Remaining Competitive: 3 Major Challenges to Managers
Globalizing the firms operations
Leading a diverse workforce
Encouraging positive ethics,
character, and personal integrity
Changing Business Perspectives
International which implies an individuals or
It suggests that a persons behavior is based on three factors:
Expectancies - the link between trying to perform a behavior and actually
Instrumentality - a belief that performing a given behavior is associated with