Test 4 Key terms
Individual differences: The way in which factors such as
skills, abilities, personalities, perceptions, attitudes, values,
and ethics differ from one individual to another.
Interactional psychology: The psychological approach to
Efficiency- Getting work done with a minimum of effort, expense, or waste.
Management- Getting work done through others.
Effectiveness- Accomplishing tasks that help fulfill organizational objectives
Henri Fayol, whom is one of the foun
Chapter 13- Motivation Notes
Motivation: The set of forces that initiates, directs, and makes people persist in their
efforts to accomplish a goal.
Direction of effort is concerned with the choices that people make in deciding
where to put forth effor