Pretty easy, overall.
I would recommend this course as it teaches you how to negotiate and resolve conflicts that could occur within the workplace. This is an important course to take if you plan to take on a managerial role.
The highlights were conflict resolutions and negotiations. I learned how to effectively solve issues and diffuse the situations.
Hours per week:
Advice for students:
There is a significant amount of reading required so I would expect that because it is vital to making good decisions.