The positive consequences of conflict include
serving as a safety valve to indicate problems.
A winwin style that is high on both assertiveness and cooperativeness is known as collaborating true
Which of the following conflict management styles is conside
The main difference between a leader and a manager is that ANSWER b. leaders are advocate for
change, and managers for the status quo.
Which of the following is not one of the five leadership styles identified in the Leadership Grid?
ANSWER Democratic man
A manager can request an employee to greet customers because he has the _. ANSWER
Politics should be eliminated from organizations. ANSWER false
_ power is the power that exists when an agent has specialized knowledge or skills that the
_ means that both individuals and organizations are committed to the successful completion of
a project. ANSWER: Project allegiance
An implicit agreement between the individual and the organization that specifies what each is expected
to give and receive
Relative elaborate sets of activities that are enacted on important occasions are known as _.
ANSWER: organizational ceremonies and rites
The most visible and accessible level of culture is _. ANSWER: artifacts
Managing organizational culture is a not a b
The characteristics which appropriately impact the design of an organization's design processes are
known as _. ANSWER: contextual variables
Globalization makes spatial differentiation less of an issue for organizations ANSWER: False
_ is the degree to wh
A person's _ is defined as comprising specific work and task activities in an organization.
The four-day workweek has both benefits and limitations. ANSWER: true
Which of the following is not one of the approaches to good job design developed
A structured approach to decision making that focuses on generating alternatives and choosing one is
called "Delphi Technique." ANSWER false
In which decision-making model do managers satisfice and use heuristics to save time and effort?
ANSWER bounded ra
ORGB CHAPTER 9 Quiz
The most simplistic name for two or more people having common interests or objectives is a _.
- ANSWER group
_ is the set of authority and task relations among a group's members.
Maintenance functions are thos
ORGB CHAPTER 8 QUIZ
Reflective listening is ANSWER: repeating back to the speaker the heard message
Territorial space is the same across cultures. ANSWER: false
Which of the following statements is incorrect concerning "eye contact ANSWER: Too little dire