ISEM 530 - Home Work 1
1. Name of the eservice?
E-banking uses the Internet to deliver traditional banking services to their
customers, such as opening accounts, transferring funds, and electronic bill
payment. Customers are attracte
Chapter 11 Notes DISTRIBUTION CUSTOMER SERVICE AND LOGISTICS
LOGISTICS-the transporting, storing, and handling of goods to match target customers' needs with a firm's marketing mix-both within individual firms and along a channel of distribution. PHYSICAL