Case: THE OVERPAID BANK TELLERS
1. I think the original strategy to compensation should be examined. Mr. Duncan states that he
has a results based system and there are automatic cost of living raises, which he does not
approve but doesnt s
The _ branch of the federal government consists of the House of Representatives and the
Which of the following is true about the federal government?
The executive branch of the
The following are examples of unlawful discrimination (choose all the appropriate
a. Discriminating employees for promotion or pay raises based on work
b. Disparate treatment
c. Adverse impact
d. Discriminating empl
142) Companies can choose between progressive and positive discipline for employees. Explain
each and highlight the differences and relative advantages.
Answer: Summary of suggested answer Progressive is most common and has four steps: verbal warning, wri
Phil 230 Ethics
Final Exam Study Guide
The Death of God
a. What is the difference between saying that God doesnt exist and saying God is dead?
God doesnt exist is saying that God was never relevant and saying God is dead is saying that he was
Human Resources Management
The book Who Moved My Cheese is a book about four characters in search through a
maze to find cheese. It contains many underlying themes and teaches many lessons on how to
adapt to change and move on throug
1. The development and application of employees' skills and energies to accomplish the goals
and objectives of the organization is called:
a. human resource management.
b. human resource planning.
2. The first step in the huma
1. Strategic human resource planning is the process of:
a) developing strategies and supporting programs to implement the strategies.
b) communicating company goals and objectives in a way that makes them understandable to
rank and file employees.
3.1 How exactly does Costcos low turnover rate help it in its battle against Walmart? Will any of
those factors help against amazon?
The low turnover rate helps with the battle against Walmart because it gives
IT 360 Spring 2016
Final exam study guide
Problem solving approach and system development Study the four steps to building
information system. See figure 12.1 page 410.
Define and understand the problem
o Define the problem, identify causes, i
Chapter 1Human Resource Management in Organizations
1. Which is not one of the major challenges currently facing HR managers?
motivating employees without pay
raises and promotions
changing federal, state and local
What is HRM focused on:
a. The managerial process of planning, organizing, leading and controlling
b. Interpersonal relations such as motivation, group dynamics, conflict management,
c. Attracting, retaining, and developin
1. A firm that adopts a differentiation business strategy is similar to adopting:
a. A cost leadership strategy
b. A defender strategy
c. A prospector strategy
d. None of the above
2. A firm that adopts a differentiation strategy has the
Employee Relations Rep, Member of HR who
ensures policies are followed
consults with supervisors
consults with employees
A. Quick; persuasive; immediate feedback
D. Too quick? No record
A. Record; wide
7 PERFORMANCE APPRAISALS
Best feedback occurs imediately after the incident (daily feedback)
Why? Improve employee performance
Correct errors, Reinforce good points (training)
Allocate budget (pay/performance)
To have a record (promotion,
Major Goals of Human Resources Management
Maximize human potential goal of hr
maximize profits and other organizational objectives
minimize roadblocks and other potential liabilities
Line vs. staff employees (Who produces versus
132) How do human resources influence a firm's performance? How does strategic HR planning benefit a firm?
Answer: Companies compete for human resources, and those that are capable of attracting, retaining, and motivating good employees
are more likely to
CHAPTER ONE: A First Look at Interpersonal Communication
Mark the statements below as true or false
1. Studies show your physical health may be affected by communication.
2. We learn who we are through communication with other
MGMT 340 Exam 1
*Chapter 1- An Introduction to Human Resources Management
Human Resources Management- the design of formal systems in an org to
manage human talent for accomplishing org goals/ should ensure that human talent
is used effectively and effici
Before executing a job in any category, the process of analyzing the tasks necessary for the
production of the product or service is referred to as _.