Final Project IND E 101 Fred Meyer Problems with the checkout and general flow of the customer through the store Check stands do not feed right into exits Cramped checkstands.not "streamlined" i.e. the bagger may sometimes have to reach quite a di
Thomas Ng 0522706 Ind E 101 Final Project
Modifying Bothell Fred Meyer's store flow to improve circulation and customer experience, increasing number of customers who can flow through per day, and customer likeliness to return.
Ishikawa Diagram to
Thomas Ng 0522796 Industrial Engineering 101 10/20/2007 Store: QFC Type: Retail Supermarket Entities Shoppers Queues Deli/Bakery/Meat Get item from aisle Checkout Resources Groceries Customer Service (to find items) Checkout Service (cashiers and au
The Pervasiveness of Information
By Thomas Ng UW ID# 0522796, INFO 300 January 28, 2008
Introduction Some would argue that the world today is largely based on information. Some would even go so far as to say that it has always been based on informat