Chapter 4 Lecture Notes
Emotions and Moods
What are emotions and moods?
o A broad range of feelings that people experience.
o Intense feelings that are directed at someone or something.
o Feelings that tend t
Chapter 2 Lecture Notes
Diversity in Organizations
Levels of Diversity
o Surface-level diversity:
Differences in easily perceived characteristics, such as gender, race,
ethnicity, age or disability, that do not necessari
Chapter 5 Lecture Notes
Personality and Values
Enduring characteristics that describe an individuals behavior
Personality tests are useful when hiring an employee
o Factors determined at conceptions; ones biolo
Chapter 1 Lecture Notes
What is Organizational Behavior?
The Importance of Interpersonal Skills
Helps organizations attract and keep high-performing employees.
Having managers with good interpersonal skills is likely to make the wo
Staples was first founded in 1985 by Tom Sternberg.
o The company was founded because Tom saw a need
for an office supply superstore.
o First Store opened in 1986, in the Boston Area.
Staples became a fortune 500 company in 1996 just 10
years after thei
Chapter 3 Lecture Notes
Attitudes and Job Satisfaction
Evaluate statement or judgments concerning objects, people, or events.
Cognitive: the opinion or belief segments
English Comp. 105
Professor Kristin Denslow
15 April 2015
Self, Love, and Religon: The Crazy Life of Jane Eyre
In the text Jane Eyre by Charlotte Bronte, there are three main themes that comes
through. The first could be preservation of se
Mallory Dillman, Joey Taylor, Sam Salewski, Allie Graf, Dallas Selissen, Angela Collier
For our presentation, we are trying to show all of the different types of cultural stereotypes
that exist in our world. Our group is taking the book, Brown Bear Brown
I believe the company Nike uses market orientation as their marketing philosophy. In my opinion, Nike
should not change their philosophy because what theyre doing is clearly working. First of all Nike
focuses on the customers needs and wants. For example,
Social media, technology, and smart phones have changed the way consumers shop drastically. Facebook
has ads all over it about products that you can purchase and links you can go to which is a great
advertisement for these companies. Also, before consumer
I am choosing discuss the company of Apple. Their star would have to be the iPhones and iPads. These
items are very popular right now and are being produced in mass productions. Apple should hold these
products because they are selling very well for them.
Mallory Dillman, Ashley Boyea, Jordan Glime, Bridget Murphy
How personality within the workplace affects TEAMWORK:
1.) Personality traits impact leadership and teamwork abilities.
a.) Who is the greatest leader you have ever worked with? What made them di
Independent Inspections, LTD vs. Sturdevant
Facts: Independent Inspections, LTD is trying to sue Sturdevant, a former employee, because he
went to work for a town that did in house inspections. The plaintiff is saying that the defendant
Chapter 6 Lecture Notes
Perception and Individual Decision Making
What is perception?
o A process by which individuals organize and interpret their sensory impressions in order
to give meaning to their environment.
Chapter 7 Lecture Notes
The processes that account for an individuals intensity, direction, and persistence of
effort towards attaining a goal.
Early Theories of Motivation
Hierarchy of Needs
Chapter 11 Design Module
1. When was your organization founded? Who founded it? What opportunity was it founded
Staples was founded in 1986. Tom Sternberg is the individual who is responsible
for founding the organization. Tom founded the com
Chapter 1 Design Module
1) What is the name of the organization? Give a short account of the history of the company.
Describe the way it has grown and developed.
Orgazational Name: Our group will study the organization of Staples Inc.
History of the Compa
Organization analysis Team Paper
BUS ADM 489, ORGANIZATIONAL CULTURE AND CHANGE
Table of Contents
Chapter 1 Case Analysis.4
Chapter 2 Case Analysis.6
Chapter 3 Case Analysis.8
Chapter 7 Design Model
1. Do managers and employees use certain words and phrases to describe the behavior of
people in the organization? Are any stories about events or people typically used to
describe the way the organization works?
The main works tha
Chapter 11 Case Analysis
Tom Sternberg is the individual who is responsible for founding Staples in 1986.
Sternberg founded the company with the expectations and hopes to explore the office supplies
market as he saw a need for a large department store for
Design Module 5
1. How many people does the organization employ?
Staples has more than 90,000 employees.
2. How many levels are there in the organizations hierarchy?
There are eight levels in the organization.
Chapter 1 Case Analysis
Over the years Staples has become one of the most well know retail stores of office
supplies in North America. Staples was founded back in 1986 by Tom Stemberg who knew that
there was need for a large retail store which focused sol
Chapter 7 Case Analysis
In Chapter 7 the book focuses around the culture of organizations. The main works that
Staples uses in describing their environment include Honesty, Fairness, Integrity, and
Responsibility (Staples Soul,2012). These words help Stap
CHAPTER 3 MODUELS
1. Draw a chart of your organizations domain. List the organizations products and customers
and the forces in the specific and general environments that have an effect on it. Which are the
most important forces that the organiztion has t
Chapter 8 Lecture Notes
Motivation: From Concepts to Applications
Motivating by job design
The job characteristics model
o Skill variety
The degree to which a job requires a variety of different activities
o Task Identity
Chapter 9 Lecture Notes
Foundations of Group Behavior
Defining and Classifying Groups
o Two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.
o A desig
Chapter 10 Lecture Notes
Understanding Work Teams
Differences between Groups and Teams
o A group that interacts primarily to share information and to make decisions to
help each group member perform within his or her ar
Founded in 1974
1.23 million employees
Manufactures electrical components
to manage one million animals gives
me a headache"
CEO Terry Gou
Chinas Work Culture
The article I read was about the devastating climate changes our world is experiencing.
While most people think it is the transportation sector that is the worst on our environment, its