BUS ADM 330 - Organizations
Final Exam - Spring 2016
There are fifty questions on this exam and each correct answer is worth four points. Please select the
BEST answer from the four possible responses. Once you have gone through the exam and determined
What is Organizational Behavior?
Organizational behavior (OB) is a field of study devoted to understanding, explaining,
and ultimately improving the attitudes and behaviors of individuals and groups in
OB theories and conc
1. Caesars business-level strategy is differentiation. Caesars objective is to create higher
value for customers with a culture that is strongly oriented toward optimizing the customer
experience. In an industry and market environment of customers needs o
1. There are both industry-wide (external) forces and company-level (internal) drivers of
consolidation of the beverage industry:
External: Contraction of the beverage market in the 1980s and 90s. increasing
bargaining power of distributors, increased com
THGs acquisition of Milano Pizza represents a failed unrelated diversification strategy,
primarily because THG entered a market it was not familiar with (food industry) and attempted
to radically alter the Milano brand and its positioning, from a fast-foo
1. Assessing the impact of the value chain on Rogers Chocolates show several primary and
support activities that both drive and inhibit its current and potential success. The below
represent the factors that are having the most significant impact on the v
1. According to Better World Books (BWB) website1, their mission is to be a global bookstore
that harnesses the power of capitalism to bring literacy and opportunity to people around the
world. This mission statement is executed under the following core v
1. After dominating the diamond market for the better part of a century, DeBeers encountered
significant changes to its external environment that required it to fundamentally shift their
marketing strategy from supply-side to demand-side based
Consider the Labor Economics Question. This will provide insight into the idea of the optimal number of workers and the
value of the marginal product of labor.
If wages in the restaurant is $8.00 per hour and the price
Consider the cost function
C(Q) = 500 + 100Q + 5Q2
for Sony to produce its new Game System. Using that cost function for the Game System, determine the
profit-maximizing output and price for the Son
Australian lobstermen fear a collapse of the lobster industry from over-harvesting.
They are comparing various policy options for regulation. Use the following infor
The market for flat screen televisions is competitive.
1what are the four conditions required for a market to be competitive?
many buyers and sellers
easy entry and exit
Chapter 7 Notes
Firms reputation is one of the most prized possessions.
Reputation: Reflects the prominence of its brand in the minds of the public and
the perceived quality of its goods and services.
o Depends on Trust: The willingness to be vulner
Chapter 3 Notes
Organizational Commitment: The desire on the part of an employee to remain a
member of the organization.
o Influenced whether an employee stays a member of the organization or
leaves to pursue a
Notes Chapter 8
Learning: Relatively permanent changes in all employees knowledge or skill that
result from experience.
Learning is important because it has a significant impact on decision making
o Decision Making: The process of generating and cho
Chapter 5 Notes
Stress: Psychological response to demands that possess certain stakes for the
person and that tax or exceed the persons capacity or resources
o Stressors: The demands that tax or experience stress
Chapter 9 Notes
Personality: The structures and propensities inside people that explain their
characteristic patterns of thought, emotion, and behavior.
o Traits: Recurring regularities or trends in peoples responses to their
Notes Chapter 11
Team: Consists of two or more people who work interdependently over some
time period to accomplish a common goal related to some task-oriented
o Specific type of group, while a group is just a college of two or more
Chapter 13 Notes
Leadership: The use of power and influence to direct the activities of followers
toward goal achievement.
Power: The ability to influence the behavior of others and resist unwanted
influence in return
o Acquiring Power
Ever since I joined my sorority Alpha
Omicron Pi I always knew I wanted to have
a bigger role.
Everyone told me Id have to wait until I
was a junior or senior,
But I wanted to help now.
So I decided to run for treasurer.