Chapter 7 Groups and teamwork
Group: Two or more people interacting interdependently to achieve a common goal
Group members are important:
Social mechanisms, we acquire beliefs, values, attitudes, and behaviors
Groups provide context in which we are abl
Chapter 6 Job design as motivator
Job design: The structure, content, and configuration of a persons work tasks and roles.
Traditional views of Job design:
Specialization contributes to productivity. Break the work into several basic steps and each
Chapter 15 Organizational change, development, and innovation
The concept of organizational change
Why organizations must change?
Two basics of pressure to change: external sources + internal sources
External environment: increased competitiveness of bu
Chapter 3 Perception, Attribution, and Diversity
Perception: The process of interpreting the messages of our senses to provide order and meaning to the
Interpreting (subjective + inaccurate)
Components of perception: influence the perceivers
Chapter 2 Personality and learning
Personality: The relatively stable set of psychological characteristics that influences the way an individual
interacts with his or her environment and how he or she feels, thinks, and behaves.
Summaries personal style