1. Basic information
Client: Night Train
Music today: a provider of e-commerce, ticketing, and merchandising services to the
music industry. (P2: from inventory management to the point-of-sale and finally to the
pick-pack-ship operation, Music today spare
ADMINISTRACIN DE OPERACIONES
MARCELA VALENCIA MONTES
FECHA DE ENTREGA: 25/04/2016
Part 1. Complete the following sentences with the correct word(s).
1. The operation function deals with the conversion of Inputs into outputs.
What is operations management and how is different from operations research?
Operations Management is the set of activities that creates value in the form of goods and services by
transforming inputs into outputs. The operations management of any organ
Problem 1. Development of a new deluxe version of a particular software product is being
considered. The activities necessary for the completion of this project are listed in the table
below along with their costs and completion times in weeks.
Business Process - A process is a series of activities or tasks which transforms inputs into outputs
Transformations are classified as:
Physical - The transformation of raw materials to a finished product
Locational - The transportation service provide
Chapter 3: Process Strategy
Process strategy: the pattern of decisions made in managing processes so that they will achieve
their competitive priorities
Process decisions should further a companys long-term competitive goals
Four basic profess decisions
Chapter 4 Documenting Information Systems
Reading Systems Documentation
Refer to figure 4.1 for Data Flow Diagram (DFD) Symbols on pg 104
Reading Data Flow Diagrams
Data flow diagram (DFD) is a graphical representation of a system
o It depicts a systems c
Chapter 10 The Order Entry/Sales (OE/S) Process
Process Definition and Functions
Order entry/sales (OE/S) process is an interacting structure of people, equipment,
activities & controls that is designed to achieve certain goals
Primary function of the OE/
Chapter 3 Process Strategy
Process strategy specifies the pattern of decisions made in managing processes so that
the processes will achieve their competitive priorities
o It guides a variety of process decisions
o 4 basic process decisions
Chapter 1 Overview of Business Process Design
- Operations Management: The systematic design, direction, and control of processes that
transform inputs into services and products for internal, as well as external, customers.
10. What actions could you consider to protect vulnerabilities in a small
business against a Cyber Security incident?
Information Security and Cyber Security
Computer security (cyber security) is defined as the set of methods and tools to