materiality - The magnitude of an omission or misstatement of accounting information that, in
the light of surrounding circumstances, makes it probable that the judgment of a reasonable
person relying on the information would have been changed
no service provider
Moments of truths drive customer's preception of the service firm
Manage Customer Performance Script
1. Audit your consumer performance expertise.
2. Increase your share of expert consumers.
Persons who cannot be appointed director:
1. An undischarged bankrupt except with leave of court. See section 181 Companies Act.
2. The Supreme Court may order the following persons not to take part in the management of a
company upon application of the R