Business 2090 Chapter 5- Theories of work motivation
Why study motivation?
Motivation is the most traditional topic in organizations, it interests managers
researchers, teachers and sport coaches
Much of the need for motivation is the need for larger pr
BUS 2090 Chapter 4-Values, Attitudes, and Work Behavior
2 critical attitudes are job satisfaction and organizational commitment
What are values?
Values: a broad tendency to prefer certain states of affairs over others
The preference aspects means that w
Chapter 1 - Organizational Behaviour and Management
i. Social inventions for accomplishing common goals through group
b. Organizational behaviour
i. Attitudes and behaviours of
Unit 5 Quiz
What is Motivation?
- Motivation is the extent to which persistent effort is directed toward a goal.
Basic Characteristics of Motivation
1) Effort concerned with how hard a person tries.
2) Persistence persistence that individuals exhibit in a
February 4th, 2016.
Values, Attitudes and Work Behaviours
What are values? They are a broad tendency to prefer certain states of affairs over others.
The preference aspect means values have to do with what we consider good and bad, they
April 1st, 2016.
Unit 12-Chapter 16
Organizational Change, development and Innovation
16.1 The Concept of Organizational Change
o organizations can change: goals and strategies (expansion, introduction of new
products, and the pursuit of new mark
March 24th, 2016.
Unit 10 Chapter 13
Conflict and Stress
13.1 Interpersonal Conflict
o The process that occurs when one person, group or organizational subunit
frustrates the goal attainment on another. Often involves antagonistic attitudes and
February 12, 2016
Theories of Work Motivation
(1) 5.1 What is Motivation?
The extent to which persistent effort is directed toward a goal. The first aspect is based on
effort which is the strength of a persons work related behaviour. Se
March 27th, 2016.
Unit 11-Chapter 15
Environment, Strategy and Technology
15.1 Organizations as Open Systems
o External environment are events and conditions surrounding an organization that
influence its activities.
o Open systems are systems th
March 24th, 2016.
Unit 11-Part 1-Chapter 14
14.1 What is Organizational Structure?
o The manner in which an organization divides its labour into specific tasks and
achieved coordination among these tasks.
March 17th, 2016.
Unit 9-Chapter 10
10.1 What is communication?
o The process by which information is exchanged between a sender and a receiver,
specifically interpersonal communication between people. The sender must
March 18th, 2016.
Unit 9-Part 2-Chapter 12
Power, Politics and Ethics
12.1 What is power?
o Power is the capacity to influence others who are in a state of dependence. Power
is not always perceived or exercised. The target of power is dependent o
March 10th, 2016.
Social Influence, Socialization and Organizational Culture
o 8.1 Information dependence vs. Effect Dependence
o Information dependence refers to reliance on others for information about how to
think, feel and act
Environmental changes must be matched with organizational changes
Investment of resources (money/management time) + modification of routines/processes
Lack of either one of the two = Inertia
1. Change in one area often calls for chang
Chapter 12 Power and ethics
What is power?
Power and politics was seen as irrational at one time in the organization
o Its now recognized that power and politics are natural expressions of
life in an organization its often a rational response to some com
BUS Chapter 7- Groups and teamwork
-There can be both informal and formal groups
What is a group?
We use the word group often (Ethnic group, special interest group, study
For behavioral scientists, a group consists of two or more people inte
BUS 2090- Chapter 10- Communication
What is communication?
Communication: The process by which information is exchanged between a
sender and a receiver
In this chapter we are concerned with interpersonal communication (the
exchange of information betwee
Leadership: the influence that particular individuals exert on the goal achievement of
others in an organizational context
Enhances productivity, innovation, satisfaction and commitment of the workforce
Strategic leadership: leadership involvin
Chapter 3 Bus 2090- Perception, attribution
What is perception?
Perception: The process of interpreting the messages of our sense to provide
order and meaning to the environment helps organize the inputs of our
hearing, seeing, tasting, and
Chapter 2- Personality and Learning
What is personality
We are surrounded by personalities in the print and the broadcast media
We rarely meet people with no personality
Some companies focus on personality while hiring because it is so important
Bus 2090 Chapter 1
Sodexo is Canadas greenest employers and they have three pillars for this:
1. Actively promote nutrition, health and wellness
2. Support the development of local communities and
3. Protect the environment
As part of their plan they al
BUS 2090 CHAPTER 10 SUMMARY
Communication: pg. 326
The process by which information is exchanged between a sender and a receiver
The exchange of information between people (simplest form = one on one exchange
Chapter 13 Conflict and Stress
What is Conflict?
Interpersonal conflict the process that occurs when one person, group, or organizational subunit frustrates
the goal attainment of another
Conflict often involves antagonistic attitudes and behaviours
Chapter 12 Power, Politics, and Ethics
Power the capacity to influence others who are in a state of dependence.
Power is not always perceived or exercised
Power can flow in any direction in an organization
Power applies to both individuals and groups
Chapter 15: Environment, Strategy, and Technology
External environment: External events that surround an organization that
influence the companies activities. - An example of this would be the 9/11
terrorist attacks, which had a huge impact on world marke
Chapter 16 organizational change, development, and innovation
The concept of organizational change
The way that changes are implemented and managed that is crucial to both customers and
Why organizations must change
Two sources of pressure to
Chapter 10 Social Behaviour and Organizational Processes
What is Communication?
Communication the process by which information is exchanged between a sender and a receiver
o Also known as interpersonal communication
Ex: one on one exchange between 2 ind