Chapter 5 Theories of Work Motivation
Why Study Motivation?
Motivation is one of the most traditional topics in organizational behaviour, and it has interested
managers, researchers, teachers, and sports coaches for years
Motivation has become more impo
Chapter 16 organizational change, development, and innovation
The concept of organizational change
The way that changes are implemented and managed that is crucial to both customers and
Why organizations must change
Two sources of pressure to
Chapter 12 power, politics, and ethics
What is power?
Power the capacity to influence others who are in a state of dependence
1. Power is the capacity to influence the behaviour of others
2. The fact that power is dependent on the power holder does not
Chapter 15 Environment, Strategy, and Technology
The External Environment of Organizations
External environment events and conditions surrounding an organization that influence its
There is ample evidence in everyday life that the external en
Chapter 8 Social influence, socialization, and culture
Social influence in organizations
Information dependence and effect dependence
Information dependence reliance on others for information about how to think, feel, and act
Effect dependence reliance on
Chapter 10 Communication
What is communication?
Communication the process by which information is exchanged between a sender and a
Results in feedback
Chapter 13 Conflict and Stress
What is Conflict?
Interpersonal conflict the process that occurs when one person, group, or organizational subunit frustrates
the goal attainment of another
Conflict often involves antagonistic attitudes and behaviours
BUS*2090 Section 2
Dr. Agnes Zdaniuk
Lululemon is a yoga-inspired athletic apparel company that originated in Vancouver,
British Columbia in 1998. With stores across Canada, the United States, Australia
Chapter 11 Decision Making
What is Decision Making?
Decision making the process of developing a commitment to some course of action
Can also be described as a process of problem solving
Problem a perceived gap between an existing state and a desired st
Chapter 9 Leadership
What is Leadership?
Leadership the influence that particular individuals exert on the goal achievement of
others in an organizational context
One trait such as toughness, influence, and power shared by effective leaders is the
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Organizational Behaviour Ch. 6 - Motivation in practice
Money as a motivator
Pay should prove especially motivational to people who have strong lower-level needs
Expectancy theory if pay can
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Chapter 3: Perception, Attribution, and Judgement of Others
What is Perception?
Perception the process of interpreting the messages of our senses to provide order
and meaning to the environment
Chapter 2 Individual Behaviour
What is personality?
Personality the relatively stable set of psychological characteristics that influences the way
an individual interacts with his or her environment
Personality and organizational behaviour
approaches to p
Chapter 7 Groups and Teamwork
What is a Group?
Group two or more people interacting independently to achieve a common goal
Interaction suggests who is in the group and who is not
Group memberships are important for two reasons:
1. Groups exert a tremen
Ch. 4 Values, Attitudes, and Work Behaviour
What are values?
Values a broad tendency to prefer certain states of affairs over others
Work as a motivator
Organizations: social inventions for accomplishing common goals through group effort.
Organizational Behaviour: the attitudes and behaviours of individuals and groups in organizations.
Goal of Organizational Behaviour: Productivity, Employee jo
Chapter 14 Organizational Structure
What is organizational structure?
How an organizations individuals and groups are put together or organized to
Structure affects how effectively and efficiently group effort is coordinated