Organizational Behaviour Chapter 16
Pg. 554 - 566
What Organizations Can Change
Factors to changing any part of a business include
o Goals and strategies.
o Job Design
WHAT IS DECISION MAKING?
Decision Making is the process of developing a commitment to some course of action
o Involves making a choice among several action alternatives
o Is a process that involves more than simply the final choice
o Know how the decision
WHAT IS LEADERSHIP?
Leadership is the influence that particular individuals exert on the goal achievement of
others in an organizational context
o Effective leadership enhances productivity, innovation, satisfaction, and
commitment to the workforce
MONEY AS A MOTIVATOR
Employees and managers seriously underestimate the importance of pay as a motivator
Pay should be motivating to those people who have strong lower-level needs, according
to Maslow and Alderfer
According to Expectancy theory, if pay ca
WHY STUDY MOTIVATION?
Motivation is one of the most traditional topics in organizational behaviour
To increase productivity and to be globally competitive
When someone is motivated, it means they are
o Working hard
o They keep at it
o They direct their be
WHAT ARE VALUES?
Values is a broad tendency to prefer certain states of affairs over others
o They are motivational
o They are general
o Classify values into several categories
WHAT IS PERCEPTION?
Perception is the process of interpreting the messages of our senses to provide order and
meaning to the environment
People base their actions on the interpretation of reality that their perceptual system
provides, rather than on reali
Organizational Behaviour Chapter 2
WHAT IS PERSONALITY?
Personality is the relatively set of psychological characteristics that influences the way
an individual interacts with his or her environment and how he or she feels, think,
Organization Behaviour Chapter 1
Organizational Behaviour and Management
WHAT ARE ORGANIZATIONS?
Organizations are social inventions for accomplishing common goals through grouped
o Example: Calgary Flames
Organizational Behaviour Appendix
Research in Organizational Behaviour
Research is a way of finding out about the world through objective and systematic
THE BASICS OF ORGANIZATIONAL BEHAVIOUR RESEACH