Basics of Telecommunications and
TECHNOLOGY GUIDE OUTLINE
TG.1 The Telecommunications System
TG.2 Types of Networks
TG.3 Network Fundamentals
Understand the basic telecommunications
Describe the majo
Acquiring Information Systems and
Define project management and explain the
triple constraints of project management.
Explain how the IT planning process works.
Discuss the IT justification process and
The Modern Organization in the Global,
You are the most connected generation in
You practice continuous computing
You are surrounded by a personal, movable
Information Systems: Concepts and
Describe the components of computer-based
Describe the various types of information
systems by breadth of support.
Identify the major information systems th
Wireless, Mobile Computing and Mobile
Discuss the various types of wireless devices
and wireless transmission media.
Describe wireless networks according to their
Define mobile computing and mo
Customer Relationship Management
Define customer relationship management
and discuss the objectives of CRM.
Describe operational CRM and its major
Describe analytical CRM.
Discuss mobile CRM, on-demand CRM, an
Organizational Information Systems
Describe transaction processing systems.
Describe functional area information systems
and the support they provide for each
functional area of the organization.
Describe enterprise resour
Supply Chain Management
Define the term supply chain, and discuss the
three components of a supply chain.
Define supply chain management, and
understand its goals.
Identify various problems that can occur
along supply cha