Chapter 2 Value Chains
1. In order to increase value, an organization must do all of the following EXCEPT:
a. increase perceived benefits while holding price or cost constant.
b. increase perceived benefits while reducing
Management 12th Edition by Daft Chapter 16 Review
1. Which of the following is the arousal, direction, and
persistence of behavior?
b. Motivation (the arousal, direction, and persistence
to pursue a course of action)
Chapter 3Measuring Performance in Operations
1. _ is the act of quantifying the performance of organizational units, goods and services,
processes, people, and other business activities.
Management 12th Edition by Daft Chapter 1 Review Questions
1. The nature of management is to cope with _ and far-reaching challenges.