The Journal for Specialists in Group Work
ISSN: 0193-3922 (Print) 1549-6295 (Online) Journal homepage: http:/www.tandfonline.com/loi/usgw20
Intercultural Communication: An Application to
Jane E. Atieno Okech, Asher M. Pimpleton, Rachel Vannatta
Management Lecture 5
Describe the communication process
Discuss how communication can be improved
Discuss how perception can influence communication
Describe how you can deal positively with conflict, and
Outline how we can negoti
Management Lecture 8
o What is leadership?
The process of influencing others to achieve task-related goals.
Managers and leaders are entirely different
o Leaders develop visions and drive changes while managers monitor progress and solve