Dept. of Computer Science and Information Systems CSIS
College of Arts and Sciences
CSIS 120 Computer Programming I
General Course Information
Internetwork Design and Implementation
Basic Switch Configuration
"Six Sigma" quality improvement plans utilize human resource-related initiatives.
Feedback from a performance appraisal system can serve a developmental purpose for managers.
An organization estimates the qualifica
Efficiency refers to goods and services that are reliable, dependable, and satisfying, and that do the job they
were designed for.
Quality refers to the amount of inputs that are required to produce a given output.
The concept of motivation is concerned with the direction of the worker's behavior, the amount of effort of
the worker, and the level of persistence of the worker.
Persistence refers to how hard an employee works for an organizat
The process by which managers monitor and regulate the organization in order to determine if the
organization is operating efficiently and effectively is known as planning.
Using the controlling function, managers monitor and eva
The process by which managers set the structure of working relationships among workers in an
organization is called organizing.
According to contingency theory, there is a "one best way" to design an organization's structure.
The cluster of decisions about what goals to pursue, what actions to take, and how to use resources to
achieve goals, is called an organization's strategy.
Planning involves formulation of strategy but not the implementation.
An ethical dilemma does not arise when a person has to decide between two different courses of action,
knowing that whichever course he or she chooses will result in harm to one person or group even while it
may benefit another.
The suppliers, customers, and competitors that affect the organization's ability to obtain inputs and to sell
outputs are known as the task environment.
The technological, sociocultural, demographic, and global forces that affect
The tendency of a person to feel good about himself and the rest of the world is known as:
openness to experience.
external locus of control.
Managers who are high on extrav