Operations part 2
What is Biomimicry?
Biomimicry is the idea that we should not look to what we can take from nature; rather
what we can learn. Using natures designs to make eco efficient products ourselves.
Example is Velcro inspired by burrs on a dog.
What is negotiation?
Negotiation is an ongoing process in which two parties that may not have the same views
on a situation, work towards a viable agreement.
Describe the EASY Process:
Engage: Realize that you are in a negotiation and review y
What are the 4 basic styles of interaction?
Drivers (Dominant): These people are constantly running the negotiations. Try to
get them done quickly and efficiently. Afraid of failure. Can collaborate when the
conditions are right.
Human Resource 2
What are some ways to validate the interview process?
Start using the same question (that indicate strong employees) and ask them in the
exact same way and order. This will start to give you a better base to compare
Describe and Industrial Union, their strike tactics, what management can use
against them, and strike characteristics?
Industrial gets their strength from numbers. They may not be the most skilled
workers but the union gains its strength from having
Labour movement and Union
What is the structure of the labour movement?
Management and Unions interact, however it is regulated by the government to
OLRB: Ontario Labour Relations Act; Many of the major rules unions and
management must foll
What is Cash Burn and how do you calculate it?
Cash burn is how much CASH a company will spend in a certain period (dependant on
time of financial record.) Cash Burn = Operating Expenses + Interest Paid + Taxes +
Increase in Inventories (Increase
What are some common Contract Negotiation issues that come up withi Unions?
Forms of recognition: A union can have a couple different ways they are recognized
within a company.
Voluntary Check off Dues: If an employee chooses to be represented by the unio
What is a realistic approach to hiring?
You want to find the right people and hold on to them. You need to let potential
employees the pros, AS WELL as the cons to the job they are applying to. This is vital
because they will feel betraye
What is the difference between service and manufacturing companies?
Manufacturing: Take raw inputs from suppliers and turned in to a finished good.
Rated on terms of the quality of the finished good. These goods can be stored (can
run in to inv