Banquet Operations Notes
Catering: the process of selling a banquet event.
There are several reasons that banquets are generally more
profitable than restaurant dining.
Contribution Margin: the amount of revenue remaining
from food revenue a
Control of Beverage Function Notes
Call Brand Beverages: high-priced and higher-quality
alcoholic beverages sold by name rather than sold by type of
Premium Brand Beverages: highest-priced and highest
quality beverages generally available.
Brandy and Rum Notes
Brandy is distilled grape wine that has been aged in oak
barrels for up to 50 years.
Cognac is brandy produced in the Cognac district of
Brandy is consumed using a large glass to concentrate the
Other fermented fruits c
Serving and Service Notes
Service Bar: a bar where drinks prepared by bartenders
are given to personnel who serve them to guests.
Serving: the process of moving food or beverage items
prepared from production staff to service personnel.
Service (Food and
Profitability of Winery Notes
Hospitality Suite: a guest room rented by a supplier/vendor
usually during conventions/conferences to provide complimentary
food and/or beverages to invited guests.
Hosted Events: functions which are complimentary to
Service Procedures Notes
Initial table approach (welcome)
Present menus, pour water
Take beverage order
Take 2nd beverage order, take food order, take wine order
Gin Absinthe and Vodka Notes
Gin is a distilled spirit flavored with juniper berries. Juniper
is a gymnosperm, and the berries are actually the cones
Gin is made by fermenting wheat, corn, and rye with malted
barley, and then di
Extracting the Grape Juice Notes
Grapes can be harvested mechanically or by hand. Harvest
time is set by the winemaker, whose decision is based on
sugar content and acidity.
The juice is extracted from the grapes by pressing them.
This was traditionally d
Wine and Spirits Notes
Wine can be defined as fermented fruit juice. Most wine is
fermented grape juice, but almost any fleshy fruit can be
Fermenting of sugar in fruits to alcohol occurs naturally, and
many animals have enjoyed getting intoxic
Sparkling Wines Notes
Champagne is carbonated wine that is made in the
Champagne district of France. Other sparkling wines are
made by the same process, but arent technically called
The carbonation comes from adding some sugar and fresh
Whiskey is a distilled spirit made from fermented grain. It is
aged in wooden barrels, usually made from white oak that
have been charred. Some whiskies are distilled several
As in beer making, the starches in the grain need to be
Wine in America Notes
European grapes didnt grow well in the northeastern part of
the US, where early English settlement occurred.
The Spanish brought grapes to California in 1769, when
Father Junipero Serra founded the chain of missions that
became the m