Access Considerations Notes
How accessible is your site or program?
Do a wide range of persons with disabilities have an
opportunity to take advantage of your program in these
People with disabilities testimonies Notes
We cant go wrong if we apply the principals of good
The way an institution assists its customers and staff with
disabilities says a lot about its values
If that student were our son/daughter/, br
Basic Etiquette for people with disabilities Notes
Language and Etiquette
Should I say hello?
Why does she use a chair?
Should I offer to help?
Is this politically correct?
What happened to him?
How does he open doors?
Should I shake his hand?
Basic Disability Etiquette Notes
Okay to offer
Clarify assistance desired
Preferences are different
Always direct communication to the person with a
Unsure what to do? Ask!
Make a mistake? Apologize, corr
Access Programs and Communications Notes
Provide meaningful, equivalent access to all services, programs,
activities even when the space is not architecturally accessible.
Interview in an accessible building
Training in an accessible location
What is a Learning Disability Notes
Neurologically-based information processing difficulties
Occur in individuals with average to above average
Typically cause a discrepancy between the individuals
potential and achievement
When Meeting a Person With a Disability Notes
A handshake is not a standard greeting for everyone. A
smile and spoken greeting is always appropriate
Speak to the person not their attendant
Treat adults as adults
Be patient and listen. Dont pretend to unde
Universal Design Notes
Creates environments that are usable by everyone no matter
what their abilities or limitations.
Curb cuts: used by people using wheelchairs, but also parents
pushing strollers, bicycles, travelers with rolling luggage.
The Basics of Disability Awareness Notes
Approximately 1.8 million Ontarians have disabilities
Over the next 20 years as people age the number of people
with disabilities will rise
Projected Labour Shortage in Canada
Service Animal Notes
A Service Animal is any guide dog, signal dog, or other animal
individually trained to provide assistance to an individual with a
disability regardless of whether they have been licensed or
certified by a state or local government.
When assisting a person who has a mental illness Notes
Remember they do not have lower intelligences
Remember they may have difficulty processing or expressing
Be understanding of the fact that some people with mental
illness may overreact to top
What is a Disability Notes
According to the Ontario Human Rights Code a disability
any degree of physical disability, infirmity, malformation or
a condition of developmental disability
a mental disorder
an injury for which benefits