After reading this chapter, you should be able to :
1. Define quality, total quality management (TQM).
2. Explain features of total quality management.
3. Identify types of quality costs.
Name of the Programme
Business Economics and Public Policy
Managerial Economics & Strategy
Economic Analysis & Policy
December 1, 2015 (re
Define the term utility.
Marginal utility must increase as more and more standardized units of a commodity are consumed.
Yes/No. Elaborate. If yes, Can you think of a situation where this condition is not applicable?
Define consumer equilibrium. To attain
Gross Profit Ratio
Net Profit Ratio
Intertwining CSR with strategy the way
Shital Jhunjhunwala is an
Assistant Professor in the
Department of Finance,
Institute of Public
Purpose The purpose of this
Productivity and Business
After reading this chapter, you should be able to:
1. Define productivity.
2. Explain measuring productivity.
3. Discuss partial productivity measurement, partial operati
To the Board of Directors, Satyam Computers Services Ltd.
From B. Ramalinga Raju, Chairman, Satyam Computer Services Ltd
Dear Board Members,
"It is with deep regret and tremendous burden that I am carrying on my conscience, that I would
like to bring the
Dr. Shital Jhunjhunwala
A large company
Formed into an association and endowed by
law with the rights and liabilities of an
A corporation is a legal entity separate from
the persons that form it
Copyright Dr. Shital Jhununjhunw
GRE SCORES & ADDITIONAL SCORE
RECEIVING YOUR SCORES FOR THE FIRST TIME AFTER THE TEST:
After taking the computer based GRE test, your scores will be sent to you and the
institutions designated by you within 10 to 15 business days. Current GRE Bo
To make students understand the nature and
objectives of activity-based costing;
To make students aware about process of activity-
To expose students to the levels in the hierarchy of
To enable students
Inflation and Interest Rates
M.Com Sem III, Group G
The relationship between interest rates and inflation has always been a site of major attraction
for economists and scholars of various disciplines alike. While incorporating the e
Introduction to Modern
Purpose of the Course
Evolution of Modern Portfolio Theory
Single Index Model
Capital Asset Pricing Model (CAPM)
Arbitrage Pricing Theory (APT)
Purpose of the Course
kaizen costing is a cost-reduction system that is applied to a product in production. It
comes from the combination of the Japanese characters kai and zen which mean change
and good, respectively.
The word Kaizen translates to continuous improvement or ch
Activity Based Costing is old wine in a new bottle. It is no more than good old Strategic Cost
Management redefined. It is, essentially, a technical approach which helps convert most
common costs into identifiable costs even while bypassing the arbitrary
Dear Dr. XYZ,
I am an aspiring postgraduate student of finance at the Delhi School of Economics, University of Delhi. I finished my
under-graduation in the field of commerce from Sri Venkateswara College, University of Delhi in July, 2014. While
To work in a challenging and dynamic environment and to contribute my best towards the
growth & achievement of organizational goals while achieving professional excellence.
LIFE CYCLE COSTING
Life cycle costing refers to a costing approach
that considers the sum of all the costs
associated with a project during its operational
life. It is a structured approach that addresses
all the elements of a project cost including
Sir Adrian Cadbury
Polly Peck (1990)
BCCI- Bank of Credit & Commerce
Board was ineffective
Concentration of power in Single person Single person called all the shots
Copyright Dr. Shital Jhunjhunwala
UNIVERSITY OF DELHI
MASTER OF COMMERCE
( To be effective from Academic Year 2014-15 and onwards)
M.Com. Re v i s e d Syllabus as ap p r ove d b y Acad e mic Council on 21st June, 2014 and
Executive Council on 19th July, 2014
FACTORS IMPACTING EMERGENCE OF ENTREPRENEURSHIP
Capital, labour, raw materials and market are the main economic factors.
Capital is one of the most important prerequisites to establish a
Any attempt at any level cannot be satisfactorily completed without
the blessings of skilled people. Sincere gratitude is hereby extended
to the following for never ceasing to help me until I accomplished
what I had set out to
LETTER OF RECOMMENDATION GUIDELINE
Paragraph 1: Referee describes the nature of his relationship to student: length of time
known, courses taken, etc.
Paragraphs 2 and 3 should discuss academic qualities (if professor) and personal qualities
of the applic
IMPLEMENTING ACTIVITY-BASED MANAGEMENT (ABM) ABM is a more comprehensive system than an
ABC system. ABM encompasses ABC and uses it as a major source of information. The objective of an
ABM implementation is to drive ABM value to the bottom line. Strong p
A case study on
Effective Communication should be
developed through Trust
Bhagwan Mahaveer Institute of
Engineering & Technology,
Murthal, Sonepat, 131001.
Transparency, credibility and st
Presents to you its
For the purpose of raising an additional
capital of INR 5 million.
Located RealFlix Theatre, NH1, Kundli, Haryana, 132001.
For further details, please contact at 0130-2252307, 08.
You can email us at corp
Return on Investment Pricing
Q1 A and B are two newly established division of sv Ltd . These two
divisions operate as independent units. They have agreed to a 20% per
annum charge for capital Provided by SVLtd . The budget fo
Factors Impacting Emergence of Entrepreneurship
The emergence and development of entrepreneurship is not a spontaneous one but
a dependent phenomenon of economic, social, political, psychological factors
often nomenclature as supporting conditions to entr
Legislation passed by US in 2002
Post Enron and World.com
To protect investors from the possibility of
fraudulent accounting activities by corporations
Improve Disclosures particular Financial
Improve corporate governance and accountability