OPERATIONS MANAGEMENT Spring 2016
Instructor: Charles E. Dickens
GROUP TERM PROJECT GUIDELINES
Scope and Organization
The group term project requires the development of an Operations Management Outline (OMO) for a
simulated manufacturing or serv
Chapter 3- Demand Forecasting
WHAT IS FORECASTING?
- A demand forecast is an estimate of demand expected over a future
- Need to FORECAST demand!
o Ex: How many pairs of white shoes should I order for the
summer season in my store?
3 USES FOR
WELCOME TO BUSI 1210
ORGANIZATIONAL MISSION-WHAT IS THE PURPOSE (NOT
NECESSARILY WHAT IS SAID)
SO WHAT IS AN ORGANIZATION?
An arrangement of people to accomplish some
Composed of a purpose, people, structure.
Social Responsibility & Ethics
Obligation, beyond legal and economic requirement, to pursue
long term goals for the good of society
Classical View-only responsible to the companys owners
Socio-Economic View-Improve society, do Good Things
IMPACT ON THE CONTEXT OF MANAGEMENT
What environments exist?
What is Culture?
Shared Values and beliefs
THIS IS THE PROCESS OF MAKING A CHOICE
Allocate Weights to the Criteria
STEPS IN THE RATIONAL DECISIONMAKING MODEL
Increasingly important, even in a
Born Globals-companies that are global from
But much international business is small
How do t
Step 2: Examination of Cause and Effect Relationships
Identify what is actually causing the identified problem, and who is contributing to
Jim Sawchuck has inadequate business knowledge, and this deficiency is leading
PERFORMANCE APPRAISAL SYSTEMS
H I G H P E R F O R M A N C E S Q UA D
TABLE OF CONTENTS
1. What is a Performance Appraisal System?
2. Why Do We Conduct Performance Appraisals?
Chapter 6: Groups and Teamwork
Group: two or more people w/ a common relationship.
Team: small number of people who work closely together toward a common
objective and are accountable to one another.
Groups become teams when they meet the following condit
CASE PROJECT ASSIGNMENTS
Guidelines for Group Projects & Presentations
Case Selection: Case 10 Trouble at City Zoo Pgs 532 - 543
The case analysis process provides a diagnostic methodology for analyzing
Communication Process: steps b/w source and receiver that results in transfer and
understanding of meaning
Key Parts of Communication Process:
Power: capacity that A has to influence behavior of B, so that B acts in accordance
to As wishes
Dependence: Bs relationship to A when A possesses something that B requires
Formal Power: based on individuals position in organization
Types of For
Organizational Culture: system of shared meaning held by members that
distinguishes organization from others
Seven Primary Characteristics of Organizations Culture
Attention to detail
Ch 5. Motivation in Action
- CREATING EFFECTIVE REWARDS SYSTEM
Establish Pay Structure
How To Pay Employees
Construct Employee Recognition Programs
What to Pay: Establishing a Pay Structure
Process of Initially Setting Pay L
Part A: The Hearing
Name of Parties:
Place of Trial:
Date of Trial:
Level of Court:
MASS, Shulamit v WOOD, Judith
BC Court of Appeal
Friday September 23, 2016
September 23rd of 2016 I decided to visit the British Columbia Court
Case of Jeffrey Stuart Courtroom 513
Case number 217177-1
222 Main Street Vancouver Provincial Court House
On November 13th of 2014, I decided to visit the Provincial Court House on 222
Main Street to observe some courtroom procedures. The courtroom that
A: A Duty to Exercise Care Must Exist
Name & Describe the First Element
We have a duty to be careful to other people, but not to everyone. It is up to the plaintiff to prove
that the defendant had a duty to be careful towards him, but failed to do so. Thi
Case of Camille Cacnio Courtroom 308
Case number 223508-3-B
222 Main Street Vancouver Provincial Court House
On June 11th of 2013, I decided to visit the Provincial Court House on Main
Street to observe some courtroom procedures. The courtroom that I atte
November 26, 2014
E-cigarettes the call of control
An Argument Synthesis
Over the course of few years, E-cigarettes are gaining popularity among the youth as an
alternative of regular cigarettes. Electr
The scenario is that I own a small business (50-100 people). In the past few years, lots of key people
have left the company, and I'm finding it harder to retain the talent. I'm not sure if we are hiring the
wrong people in the in
Writing an Argument
Claims, Evidence, Explanation
What is an argument synthesis?
An argument is an attempt to
persuade a reader or listener that a
particular debatable claim is true or
An argument synthesis draws upon
Budgeted Production Units
Direct Labour Hours @ per unit
Budgeted Direct Labour Hours
Budgeted Direct Labour Cost (A-12 & B-8)
Expected Sales (Unit)
add: available for sale
Our mission is to help customers, get all
time cold water and break their habit of
buying wasteful water bottles.
AkVo Temp is a Start up Company.
Manufactures Water bottles which keeps the water
Located in Sur
2.0 Value Chains
In this chapter, we will discuss the concepts of value chains. These concepts include the value chain:
an input and output perspective, pre and postproduction services perspective, and outsourcing. The last
section will s
BUSINESS LAW IN CANADA (9th edition)
ANSWER TO QUESTIONS FROM BACK OF
Managing Your Legal Affairs - Answers to Questions
1. Explain the meaning of sophisticated client.
A sophisticated client is confident, knowledgeable, u
n. the act of a judge in dividing issues before a trial so that o.
n. the condition of having two wives or two husbands at the same .
n. an agreement in which the parties exchange promises for each t.
n. 1) wha
1) n. a person who is not a citizen of the country. 2) in the Uni.
n. the transfer of title to real property, voluntarily and comple.
alienation of affections
n. convincing a wife to leave her husband, often for another man,.