Chapter 13 Disability
Case 4 end questions
I dont believe that Convergys Customer Management Group made a good-faith effort to reasonably
accommodate the employee Dimirelli. 62 of the 65 lunch tardiness would have been eliminated
Sexual orientation and Gender discrimination
1) Yes, he does have a case against Ace Corporation. The applicant was qualified and he denied him
solely on how he perceived he acted. For one how can he measure the way a ma
2)Yes, the school is liable for negligent hiring, retention, and supervision. Had the school did a thorough
background check of the guidance counselor they would have come across his previous arrest even
though it was reduced to a misdemeanor it
Case 2 end questions
No, I do not think that Yoder should have prevailed on his state law claim of invasion of privacy.
I agree that he did not meet all five of the elements required in the publicity tort.
Meritor Savings Banks, FSB v. Vinson
1) As a manager, what would you have done if Vinson had come to you with her story?
As a manager, I would have listened to her story and been very attentive to all the details
as she d
1) What is the monetary floor an employer/federal government contractor must meet to have
Executive Order 11246 imposed?
$10,000.00 or more. Employers also have to post this in conspicuous places, avai
1. What are the six-steps of an ethics job screen process?
Six Step Ethics Job Screen Process:
1. Ethics Screen Notice: Inform potential job applicants about the organizations ethics job
2. Legal Ground Rules: Gather and u
1. What are the four diversity dimensions?
1. Permanent Dimension which refers to physical attributes or inclinations people are born
with that do not naturally change over time.
2. Evolving Dimension: individuals can be categor
1. Why is organizational trust so important?
Trust is mandatory for optimization of a system. Without trust, each component will protect its
own long term detriment, and to the detriment of the entire system. Organizational trus
1. What individual characteristics impact ethical beliefs, sensitivities, intentions, and behaviors?
The individual factors that have the largest impact on ethical decision making are:
- having more education
- having more work
1. What are the most common types of unethical behaviors in organizations?
Some of the most common types of unethical behaviors in an organization are:
-Company resource abuse
-Abusive or intimidating behavior toward employees
1. What are William Torberts six management role models, which are associated with the
different stages of moral development?
William Torberts Six Management Role Models:
Stages 1 and 2 (Opportunist): An opportunist is strongly i
1. Why do some employees refuse to report ethical misconduct?
Here are some reasons why employees refuse to report ethical misconduct:
- Being labeled as a troublemaker or viewed negatively
- Damaging a relationship of a coworker
1. How can managers organize work so employees are more engaged with job tasks and
Managers can engage employees by:
Meeting Human Needs: Maslows Hierarchy of needs differentiated five categories of
1. How have federal, state, and municipal governments responded to environmental problems?
The Environmental Defense Fund and the Natural Resources Defense Council, created in 1967
and 1970, focused on legal strategies to protec
1. What is the difference between a Code of Ethics and a Code of Conduct?
Code of Ethics: describes and focuses on broad ethical guidelines.
Code of Conduct: extensively describes acceptable behaviors for specific situations tha
GWINNETT TECHNICAL COLLEGE
5150 SUGARLOAF PARKWAY
LAWRENCEVILLE, GA 30043
COURSE TITLE: Quality Management Principles
NUMBER: MGMT 2155
COURSE DESCRIPTION: Familiarizes the student with the principles and methods of Quality Mana
Pay attention and
Be confident that
you can improve
groups can make it
easier to learn.
1. Identify common kinds of workplace deviance.
Political, production, personal and property are the four types of work place deviances. Political
deviance could be described as using a persons influence to harm others in the organization.
Some examples o
1. Explain why innovation matters to companies
For companies to be able to maintain their competitive advantage and have a unique
competence therefore innovation matters. The companies strike to be better than other
companies. In the long run, if the comp
1. Trace the evolution of the legal status of American unions. What activities were
restricted by the laws and courts? Did constraints increase or decline with time?
Most unions were made unlawful by the conspiracy doctrine until 1842 where
1. Develop and write out a plan, in your own words, for your first 90 days as a leader. Use
chapter 3 as a guide.
On the first day, I would have my A game to make the best out of my first impression. First
and foremost I would introduc
2. How do you believe ones basic philosophy of human nature affects ones approach to
I preferred Douglas McGregor's theory Y approach. As a leader being able to motivate others
rather than intimidating and dominating, as theory X suggests, is
1. What OCEAN personality traits and EQ components do you think would be help
professional soccer players be more or less successful? Would successful coaches need
the same or different personality traits and preferences? Would successful players and
1. A. The bases of power the experimenter was using legitimate power. The
experimenter was using their status in order to influence the teacher to listen to
orders. The available bases of power for the subjects was coercive power because
whenever the lear
1. If you were recommending an organizational structure for a national union, what factors
would you advise that it consider (industrial concentration, occupations it represents, etc.)?
There are two factors that influence the national union organizationa
1. How do the tenets of ginnetts team leadership model compare with the components of
team performance described earlier?
Team Leadership Model has started with team design that consists of Team proportion,
scale, force, to give task structure. Hence in t
1. Explain the good and bad of using teams.
Teams are of great importance in many organizations because they aid the companies to
handle specific problems. Various teams have displayed an increase in product and service
quality, providing clients specific
1. Discuss the impact of global business and the trade rules and agreements that
There are more than seventy thousand multinational corporations in the world. Three percent
of the corporations are in the United States. The United States is affe
1. Describe the departmentalization approach to organizational structure.
There are five departmental structures that include; functional, product, matrix, customer,
and geographic departmentalization. In departmentalization into products it is usually ba