and Facility Layout
Explain the strategic importance of process
Describe the basic processing types.
Describe the basic layout types.
List the main advantages and disadvantages of
product layouts and proc
Management of Quality
True / False Questions
1. Broadly defined, quality refers to the ability of a product or service to occasionally meet
or exceed customer expectations.
2. An organization achieves quality by consistently meeting
Forecasting Error = Actual Value - Forecasted
The forecasting error can be either positive or
If the actual value turns out to be greater than the
forecasted value, then the error is positive.
On the other hand, If the a
SUPPLY NETWORK DESIGN
A supply network perspective means
setting an operation in the context of all
the other operations with which it
interacts, some of which are its suppliers
and its customers.
Materials, parts, other information, ideas
What is a project?
A project is a set of activities with a defined start
point and a defined end state, which pursues a
defined goal and uses a defined set of resources.
come in many and various forms, including the
Chapter Learning Objectives
about the different ways
companies compete and why some
firms do a very good job of competing.
effective strategies can lead to
Construction of Clear
Teacher Shahed Rahman
Using Short Sentences
Limiting Sentence Content
Economizing on Words
Determining Emphasis in Sentence Design
Giving the Sentences Unity
Directness in Good News
and Neutral Messages
TEACHER SHAHED RAHMAN
PA R T 1
Most short business messages appropriately
are written in a direct order
Beginning with the most important point and
The General Direct Plan
LAYOUT AND FLOW
What is layout?
The layout of an operation or process means how
its transformed resources are positioned relative to
each other and how its various tasks are allocated
to these transforming resources.
Together these two decisions will dict
stakeholder perspective on operations
performance objectives for
operations of advantage to the
Effective operations management can give ve types
business (see Figure 2.4):
It can reduce the costs of pro
A statement about the future value of a
variable of interest such as demand.
Forecasting is used to make informed
I see that you will
get an A this semester.
Long-range (Plan system)
Short-range (Plan use of system)
THE DESIGN OF PRODUCTS AND
Why is good design so important?
Good design satisfies customers, communicates the
purpose of the product or service to its market, and
brings financial rewards to the business.
The objective of good design, whether of
What is process design?
To design is to conceive the looks, arrangement, and workings of
something before it is created.
Objectives of process design
Throughput rate (or ow rate) is the rate at which
units emerge from the process, i.e. the
PROCESS SELECTION AND
Chapter - 6
Two Key Questions
How much variety will the process need to be
able to handle?
How much volume will the process need to be
Date: 15th October, 2015
From: The Mall, House# 6, Road# 12, Nikunja-2, Khilkhet, Bangladesh.
To: Md. Inzamul Haque Chowdhury, Executive (Category Management)
Subject: Letter of Release
TO WHOM IT MAY CONCERN
This letter acknowledges receipt of resignatio
Aftab Foods Limited has started its journey in the corporate world in the middle of August
2010, with a promise to serve quality food products to the nation. Aftab foods ltd is the first foods
industry that has successfully brought aro
Market segmentation divides a market into well-defined slices. A market segment consists of
a group of customers who share similar sets of needs and wants.
Dhaka, Chittagong, P
Directness in Good-News
and Neutral Message
TEACHER SHAHED RAHMAN
Good news in adjustment grant
In a positive situations a
message written in the direct
order is appropriate
Considering Special Needs
Indirectness in Bad News
TEACHER SHAHED RAHMAN
Allow me to give you an offer you cant
Usually Bad news messages should be in the
There is exceptions, as when the reader prefer
Do it in a Positive Way
Questionnaire and Form Design
(Malhotra Chapter 10)
MKT 470- A presentation by Mahafuz Mannan
Data collection package may include:
Fieldwork procedures instructions for selecting,
approaching, questioning respond
1. Submission by the individual members using Google Classroom.
1. Presentation Slides- related files (if any) like MS Project, MS
Visio, MS Excel
Creating Report in \ﬁsual Basic
Lesson 40 : Creating Reports in Visual Basic 6
<Previous Lesson> <Home>
40.1 A brief introduction to reporting tool in Visual basic 6
You have learned how to build a database in Visual Basic 6 in previous chapte
North South University
HRM Practice in Bangladesh
Faculty: Tajuddin Ahmed
Assignment 2: Case Study Writing
Sheikh Hasina's Interview with CNN (Christiane Amanpour
& Fareed Zakaria) about War Criminals Punishments
Prepared by Group A:
Competitiveness, Strategy, and Productivity
* How effectively: The wants and needs of customers compared to others that offer
similar goods and services are met.
* Companies must be competitive to sell their goods and serv
Production Management / Operations Management:
It is the management of systems or processes that create goods and/or services.
Business: Individuals or organizations who try to earn profit by providing goods or
services that satisfy peoples
To make forecasts people uses two kinds of information:
Current factors or conditions
Past experience in a similar situation
* Forecasts are the basis for budgeting, planning capacity, sales, production and
inventory, personnel, pu
There are some simple concepts to keep in mind when
talking about a forecast.
It is the length of the forecast. A forecast can be short-term
Short-term forecasts are the ones which are done for less
than one year.
On the other
Creating Soft copy
Write up the soft copy of the book in .doc format
Proof checking the printed copy
Edit and correction in .doc file
Designing and formating the .doc file in .pdf
Designing the cover
Sending the PDF file to convert into tracing
We are doing a research on whether western clothes have any effect on eve teasing. We are are
hoping that end of the reseach through statistical data and formulas we will be able to answer
We are planning on collecting both primary and seco
A place to take challenge
Abu Saad Shezanul Huq
North South University.
Prepared By (Section-4)
Chowdhury Samiul Monowar 131 0894 630
Sara Seraj 123 0907 030
Md Abdul Hakim 122 0564 030