Chapter 17 Organizational Culture MULTIPLE CHOICE Institutionalization: A Forerunner of Culture 1. When an organization takes on a life of its own, we can say that it has _. a. acquired a culture b. developed subcultures c. evolved d. become immortal e. b
Chapter 6 Basic Motivation Concepts
Jim is a student who cannot work at writing a paper for more than 30 minutes, yet he can
spend many hours writing comments on blogs. What accounts for the change in motivation in
Chapter 19 Organizational Change and Stress Management MULTIPLE CHOICE Forces For Change 1. Which of the following is not a primary force for change in organizations? a. technology b. economic shocks c. decreasing skill sets d. social trends e. the nature
Chapter 18 Human Resource Policies and Practices MULTIPLE CHOICE Selection Practices 1. Which of the following is not a typical written test used in organizations? a. intelligence b. integrity c. personality d. aptitude e. work sample (e; Easy; Written Te
Chapter 16 Foundations of Organization Structure MULTIPLE CHOICE What is Organizational Structure? 1. _ defines how job tasks are formally divided, grouped, and coordinated. a. Organizational structure b. Work specialization c. Departmentalization d. Orga
Chapter 15 Conflict and Negotiation MULTIPLE CHOICE A Definition of Conflict 1. If no one is aware of conflict, it is generally agreed that _. a. employee-employer relations will be good b. conflict is subversive c. no conflict exists d. conflict is inevi
Chapter 14 Power and Politics MULTIPLE CHOICE A Definition of Power 1. Power can be defined as _. a. the ability to influence the behavior of others b. the actualization of the dependency of others c. congruence between the goals of the leader and those b
Chapter 13 Contemporary Issues in Leadership MULTIPLE CHOICE Inspirational Approaches to Leadership 1. _ is a way to use language to manage meaning. a. Framing b. Influencing c. Highlighting d. Trust e. Paralinguistics (a; Easy; Framing; p. 412) 2. Who wa
Chapter 12 Basic Approaches to Leadership MULTIPLE CHOICE What Is Leadership? 1. John Kotters view argues that management focuses on coping with complexity, whereas leadership focuses on coping with _. a. conflict b. success c. defeat d. morale e. change
Chapter 11 Communication MULTIPLE CHOICE 1. Research indicates that poor _ is probably the most frequently cited source of interpersonal conflict. a. motivation b. leadership c. training d. communication e. hygiene (d; Moderate; Poor Communication; p. 351
Chapter 10 Understanding Work Teams MULTIPLE CHOICE Why Have Teams Become So Popular? 1. Which of the following helps explain the current popularity of teams? Teams _. a. are easier to manage b. are a way to better utilize employee talents c. are less exp
Chapter 9 Foundations of Group Behavior
Defining and Classifying Groups
Which one of the following characteristics is not necessarily true about groups?
a. Group members are interdependent.
b. Groups have two or more members.
Chapter 7 Motivation: From Concept to Applications
Motivating by Job Design: The Job Characteristics Model
Which of the following is not one of the core job dimensions in the job characteristics model
a. task significance
Chapter 5 Perception and Individual Decision Making
What is Perception?
What is the process by which individuals organize and interpret their sensory impressions in
order to give meaning to their environment?