How good is good enough?
99.9% is already VERY GOOD
But what could happen at a quality level of 99.9% (i.e., 1000 ppm),
in our everyday lives (about 4.6)?
Chapter 010 Introduction to Risk, Return, and the Opportunity Cost of Capital
True / False Questions
1. A market index is used to measure performance of a broad-based portfolio of stocks.
2. Stock market indexes are found in several countries outside
Total Quality Management Defined
Quality Specifications and Costs
Six Sigma Quality and Tools
Service Quality Measurement
Total Quality Management (TQM)
Total quality management is
Variable Control Charts
Subgroup Data with Unknown and
Phase I Application of x and R Charts
Eqns 6.4 and 6.5 are trial control limits
Determined from m initial samples
Typically 20-25 subgroups of size n between 3 and 5
Any out-of-control points
1.1 Definitions Meaning of Quality and
1.1.1 The Eight Dimensions of Quality