QUALITY MANAGEMENT
FOR HEALTH CARE DELIVERY
By Brent C. James, M.D.
The Hospital Research and Educational Trust
Of the American Hospital Association
840 North Lake Shore Drive
Chicago, Illinois 60611
Catalog No 169501
ISBN 0-87258-537-9
Copyright 1989 by
Proceedings of the 2008 Winter Simulation Conference
S. J. Mason, R. R. Hill, L. Mnch, O. Rose, T. Jefferson, J. W. Fowler eds.
MODELLING PATIENT ARRIVALS WHEN SIMULATING AN ACCIDENT AND EMERGENCY UNIT
Le Yin Meng
Trevor Spedding
Mount Elizabeth Hospital
Excel-based Tools for Lean Six Sigma:
Crystal Ball and QI Macros
Jay Arthur and Larry Goldman
Faced with global competition, businesses worldwide are applying process improvement methodologies
to drive productivity and profitability. Large and small compa
Proceedings of the 2010 Winter Simulation Conference
B. Johansson, S. Jain, J. Montoya-Torres, J. Hugan, and E. Ycesan, eds.
EMERGENCY MEDICAL SYSTEMS ANALYSIS BY SIMULATION AND OPTIMIZATION
Pedro Marinho Sizenando Silva
Luiz Ricardo Pinto
Federal Univers
Purdue University
Purdue e-Pubs
RCHE Publications
Regenstrief Center for Healthcare Engineering
6-26-2007
Implementing Lean Six Sigma Methodologies in
the Radiology Department of a Hospital
Healthcare System
Jamie Workman-Germann
IUPUI, [email protected]
156
Int. J. Six Sigma and Competitive Advantage, Vol. 6, No. 3, 2011
Application of Lean Six Sigma tools to minimise
length of stay for ophthalmology day case surgery
Nabeel Mandahawi*
Industrial Engineering Department,
The Hashemite University,
Zarqa, 13
The Use of Six Sigma in
Healthcare
Jayanta K. Bandyopadhyay
And Karen Coppens
Central Michigan University
Mt. Pleasant, Michigan, U.S.A.
International Journal of Quality & Productivity Management
Volume 5, No. 1 December 15, 2005
Bandyopadhyay and
Coppens
The ASU Survey Questionnaire for Six-Sigma for Design (SSFD)
Introduction: The industry is poised today to employ / administer the NPD process with much more
certainty and predictability in order to improve Time to Market (TTM) and new product success rat
Proceedings of the 2003 Winter Simulation Conference
S. Chick, P. J. Snchez, D. Ferrin, and D. J. Morrice, eds.
SIMULATING SIX SIGMA IMPROVEMENT IDEAS FOR
A HOSPITAL EMERGENCY DEPARTMENT
Martin J. Miller
David M. Ferrin
Business Prototyping Inc.
3113 Cove
Greater Cincinnati
Hospital Quality Improvement Project
(HQIP)
Hospital Quality
Report to the Community
January 2007
HQIP
Greater Cincinnati
Hospital Quality Improvement Project
Greater Cincinnati Health Council
2100 Sherman Avenue, Suite 100
Cincinnati,
Simulation-Based Models of Emergency Departments:
Operational, Tactical and Strategic Staffing: Online Supplement
S. Zeltyn, B. Carmeli, O. Greenshpan, Y. Mesika, S. Wasserkrug, P. Vortman
IBM Haifa Research Lab, Israel
AND
Y. Marmor, A. Mandelbaum, A. Sh
University of Wollongong
Research Online
Faculty of Commerce - Papers
Faculty of Commerce
2003
Using cluster analysis for market segmentation typical misconceptions, established
methodological weaknesses and some
recommendations for improvement
Sara Dolni
Enhancing Hospital Health Information Management using
Industrial Engineering Tools
Ankush Bhagat, Shengyong Wang, Mohammad T. Khasawneh, and Krishnaswami Srihari
Department of Systems Science and Industrial Engineering
State University of New York at Bin
An Application of Customized Lean Six Sigma to Enhance
Productivity at a Paper Manufacturing Company
1
Nabeel Mandahawi, Rami ALHadeethi, Suleiman Obeidat
Industrial Engineering Department, Hashemite University, Zarqa, Jordan
Abstract: This article presen
COMPUTER SIMULATION AND SIX-SIGMA TOOLS APPLIED TO
PROCESS IMPROVEMENT IN AN EMERGENCY DEPARTMENT
Lance Roberts, University of Iowa
Dr. Charles Johnson, Texas State University
Dr. Ram Shanmugam, Texas State University
Sheetal Malhotra, Texas State Univers
COMPUTER SIMULATION AND SIX-SIGMA TOOLS APPLIED TO
PROCESS IMPROVEMENT IN AN EMERGENCY DEPARTMENT
Lance Roberts, University of Iowa
Dr. Charles Johnson, Texas State University
Dr. Ram Shanmugam, Texas State University
Sheetal Malhotra, Texas State Univers
MAXIMIZING HOSPITAL FINANACIAL IMPACT AND EMERGENCY DEPARTMENT
THROUGHPUT WITH SIMULATION
David M. Ferrin
Marty J. Miller
Diana L. McBroom
FDI Simulation
1707 East Highland Avenue
Phoenix, Arizona 85016
Carondelet St. Marys Hospital
1601 W. St. Mary's Roa
AC 2011-604: APPLICATION OF LEAN SIX SIGMA IN HEALTHCARE
A GRADUATE LEVEL DIRECTED PROJECT EXPERIENCE
Afsheen Mozammel, Purdue University Calumet
Afsheen Mozammel is a graduate student at Purdue University Calumet in Engineering Technology. She
has three
ENS 492 Progress Report
Gunduzbey, Kilic
SABANCI UNIVERSITY
FALL 2008
ENS 492 Graduation Project
Project#024 Simulation of a service system
Group #010
PROGRESS REPORT II
Project Members:
Sultan Selim Klc
Srma Gunduzbey
Supervised by
Tonguc Unluyurt
1
ENS
Proceedings of the 2011 Winter Simulation Conference
S. Jain, R.R. Creasey, J. Himmelspach, K.P. White, and M. Fu, eds.
USING SIMPLIFIED DISCRETE-EVENT SIMULATION MODELS FOR HEALTH CARE
APPLICATIONS
Anthony Virtue
John Kelly
Thierry Chaussalet
EC Harris L
Proceedings of the 2008 Winter Simulation Conference
S. J. Mason, R. R. Hill, L. Mnch, O. Rose, T. Jefferson, J. W. Fowler eds.
IMPROVING PATIENT FLOW IN A HOSPITAL EMERGENCY DEPARTMENT
D. J. Medeiros
Eric Swenson
Christopher DeFlitch
Industrial and Manuf
Model Quality Improvement (QI) Plan
The Model QI Plan was drafted as a guide to facilities as they develop their own plan.
This plan outlines the basic components to include. Examples of language used in QI
plans, provided by members of the Committee, are
Proceedings of the 2005 Winter Simulation Conference
M. E. Kuhl, N. M. Steiger, F. B. Armstrong, and J. A. Joines, eds.
THE APPLICATION OF SIMULATION METHODOLOGY IN A HOSPITALS SIX SIGMA PROJECT
Martin J. Miller
David M. Ferrin
Northern Lights Systems Nav
Six Sigma and Health Care: The Basics
An increasing number of hospitals are adopting a Six Sigma process as a way to increase patient
satisfaction and reduce errors by improving processes. Statistics compiled by the US Bureau of
Labor Statistics show that
Joint Commission Resources
How Do They Do It? Meeting Top Compliance Issues (Through Video Case Studies)
Guiding Inpatient Quality Improvement: A Systematic Review of Lean
and Six Sigma
Justin M. Glasgow, M.S.; Jill R. Scott-Caziewell, Ph.D., R.N.; Peter
In the Literature
A SURVEY OF HOSPITAL QUALITY IMPROVEMENT ACTIVITIES
Alan B. Cohen, Sc.D.
Joseph D. Restuccia,
M.P.H., Ph.D.
Michael Shwartz, M.B.A., Ph.D.
et al.
Medical Care Research
and Review
Published online
May 28, 2008
An abstract is available at:
In the Literature
A SURVEY OF HOSPITAL QUALITY IMPROVEMENT ACTIVITIES
Alan B. Cohen, Sc.D.
Joseph D. Restuccia,
M.P.H., Ph.D.
Michael Shwartz, M.B.A., Ph.D.
et al.
Medical Care Research
and Review
Published online
May 28, 2008
An abstract is available at:
Reducing Length and Variability of Patient Wait Times
in Patient Service Centres
CONTACT
Carmen Wolkowski
Carmen Wolkowski, ART(CSMLS), LSSBB1; Lorelei Bigelow, MLS (ASCP,CSMLS), LSSBB1; Firoz Kazmi, MBB1; Leland Baskin, MD, MS1,2
1Calgary Laboratory Serv
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Sigma is due to its unique appeal to the
medical and professional staff on one
hand and the fiscal services staff on the
other.
This paper covers the concepts,
methodologies, tools, success sites, and
benefits of Six Sigma for healthcare. The
intended aud
