Service Consulting Plus, LLC
To: Dr. Thomas Russell
From: Sarah Anderson, Kanupriya Fnu, Karrie Kirby, Lauren Mitchel, Stephen Sefcik
Date: October 22, 2013
Re: Financial Performance
In response to your inquiry regarding the financial performance of
1. Competitive advantage is established by
a. providing more customer products than competitors.
b. providing better quality than competitors.
c. providing greater customer value for less cost than competitors.
d. providing greater efficiencies than compe
Scenario A - Group Counseling units decrease by 10%
Units of service
New Contribution Margin
of all services (based on 10%
reduced Volume of Group
Units of Service
Group Counseling Individual Counseling Crisis Intervention Intensive Outpatient
It has come to our attention that you are in need of business analysis and
recommendations to increase profitability for Pudong Coffee Shop. We have compiled a report
for you below.
Pudong Coffee Shop has an unlimited amount of potential. Locati