Find an example of a quality failure and determine the reasons for the failure. Use the
references at the end of Chapter 8 or recent newspaper or magazine articles to help find an
To begin with, quality can be defined as meeting or exceeding cust
What is a "process"? Explain from beginning to end the supplier - customer relationship both
internally and externally of the organization and why it is important to understand the existence
of this relation in producing the final product/service to the u
What is the appropriate role of turnover criteria for managing inventory? Under what
circumstances is high turnover detrimental to the firm?
Inventory turnover indicates the number of time (during a year) the inventory in stock is
completely renewed, that
Why study operations management?
There are several reasons why people study operations management, such as understanding
the design, managing, controlling, and improvement of business activities that provide the
details to the overall performance of produ
Start Up expenses and Equity
Purchases (Raw Meterial)
Total Cash Expenditures
Within 1st 30 days
Within 2nd 30 days
Within 3rd 30 days
1 out of 1 points
The Baldrige Award criteria emphasize all of the following EXCEPT:
1 out of 1 points
Inventory decisions and control systems involve:
Why is the understanding of "customer demands" and supplier availability imperative to
maintaining meeting the customer's needs when they go to purchase your product or service?
Also, is it "fair" to the consumer to offer "rain checks" due to lack of prod
Is it possible to control financial totals without physical control of materials manufacturing?
Yes, it is possible to control financial totals without physical control of materials manufacturing.
The company can control financial total without physical c
Let's put it all together! We have a product/service that is saleable, we have a process that
creates it, we get it out to the consumer, now what? Why are feedback loops so important in
monitoring supply and demand? Where should the feedback loops be plac
With regard to inventory management, discuss the difference between a replenishment
philosophy and a requirements philosophy.
Replenishment philosophy is used for independent demand. As the stock is used, it is
replenished so that products are always on h
What is the goal as stated by the theory of consraints (TOC) and how is that goal achieved?
According to our textbook, in his book The Goal, Eliyahu Goldratt argues that making money
from operations can be broken down into three measurable quantities: thr
Why are cross-functional teams so widely used for supply chain improvement?
The use of cross-functional teams is widely used for supply chain improvements for many
reasons. Cross-functional teams are pervasive in many businesses today. Their purpose is to
What is the difference between supply chain management and demand management?
Supply chain management is the design and management of seamless, value-added processes
across organizational boundaries to meet the real needs of the end customer. Many scholar
Strategy must consider not only the product or service, but also how to produce it. One of the
consequences of having a marketing strategy independently is knowing how much product to
produce. If you dont have the collaboration you can run into overstock
Why did the lean approach evolve in Japan and not in Western countries?
After World War II the U.S. system of mass production was the envy of the world. During that
time Japan had low demand in the automobile industry compared to the U.S. The evolution of
Describe the decision-making view and the process view of operations management.
The decision making view an important element of operations management and its the central
theme in operations. It divides the operations into parts according to major decisi
What are the practical consequences of a lack of strategic linkage between the business and
the operations functions?
The consequences of a lack of strategic linkage between the business and the operations
functions is that it can make the organizations i
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Part 1: Fruit